Hotel Manager
AI summary
Residency Hotel Limited, a leading Nigerian hospitality group with over 10 branches and 30+ years in the industry, is recruiting a Hotel Manager in Ogidi, Anambra. The full-time role requires strong leadership, commercial judgment, and hotel operations experience to drive revenue, operational excellence, and guest satisfaction.
- Full-time Hotel Manager position at Residency Hotel Limited, Ogidi, Anambra
- Oversee daily hotel operations, revenue, budgets, and departmental performance
- Lead sales, marketing, and business development to grow occupancy and revenue
- Manage teams, recruitment, training, performance reviews, and service standards
- Monitor KPIs including occupancy, ADR, RevPAR, and operating costs
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hotel Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Residency Hotel Limited and the role in Not specified.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hotel Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Residency Hotel Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
Hotel Manager Job at Residency Hotel Limited | Jobgurus
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Hotel Manager Job at Residency Hotel Limited
Residency Hotel Limited is one of the leading hospitality industries in Nigeria with over 10 branches across the nation and more than 30 years in the industry.
We are recruiting to fill the position below:
Job Position: Hotel Manager
Job
Location: Ogidi, Anambra
Employment Type: Full-time
Job Summary
Residency Hotel is seeking a dynamic, commercially driven, and results-oriented Hotel Manager to lead the overall operations of the hotel and drive sustainable business growth.
The General Manager will be responsible for ensuring operational excellence, revenue growth, cost efficiency, exceptional guest experience, employee performance, and compliance with established hotel standards.
The ideal candidate must possess strong leadership abilities, sound commercial judgment, excellent communication skills, and a proven understanding of hotel operations.
He/She must be capable of leading teams, increasing occupancy and revenue, maintaining service standards, and building strong relationships with guests, corporate clients, vendors, and other key stakeholders.
Key Responsibilities
- Hotal Operations & Business Performance:
- Oversee the day-to-day operations of the hotel, ensuring smooth, efficient, and profitable business activities.
- Develop and implement operational strategies that improve productivity, service quality, guest satisfaction, and profitability.
- Monitor key hotel performance indicators including occupancy, Average Daily Rate (ADR), RevPAR, revenue, departmental performance, and operating costs.
- Drive revenue generation through effective sales, marketing, corporate partnerships, repeat business, and local market opportunities.
- Identify and develop new revenue streams across Rooms, Food & Beverage, Events, and other hotel services.
- Ensure proper coordination between all departments to achieve overall business objectives.
- Review operational reports and take timely corrective actions where performance falls below expectations.
- Revenue & Financial Management:
- Develop and execute strategies to increase hotel revenue, occupancy, and profitability.
- Monitor departmental budgets, expenses, purchasing, and resource utilization.
- Work closely with the Finance/Accounts team to ensure effective financial controls and accountability.
- Minimize operational wastage, unnecessary expenses, stock losses, and revenue leakages.
- Analyze financial and operational reports and provide management with actionable recommendations.
- Ensure effective cash-handling, purchasing, inventory, and cost-control procedures.
- Sales, Marketing & Business Development:
- Lead aggressive and strategic marketing initiatives to attract individual, corporate, government, group, and event clients.
- Build and maintain strong relationships with key customers, corporate organizations, travel agencies, event planners, and other business partners.
- Identify market opportunities and develop initiatives to increase room bookings, restaurant sales, events, and other hotel revenue.
- Monitor competitor activities, market trends, pricing, and customer preferences.
- Collaborate with the Sales and Marketing team to develop campaigns that improve brand visibility and revenue performance.
- Leadership & People Management:
- Provide strong leadership, direction, and motivation to all hotel employees.
- Set clear departmental objectives and ensure employees understand performance expectations.
- Work with HR to recruit, onboard, train, develop, and retain high-performing employees.
- Monitor staff productivity, attendance, discipline, grooming, and compliance with hotel policies.
- Conduct regular performance reviews and implement performance improvement measures where necessary.
- Promote teamwork, accountability, professionalism, and a strong service culture across the hotel.
- Identify training needs and ensure continuous employee development.
- Guest
Experience
& Service Quality:
Ensure consistently excellent guest experiences across all touchpoints of the hotel.
Maintain high standards of cleanliness, hospitality, food quality, service delivery, and staff professionalism.
Personally monitor guest satisfaction and ensure complaints are resolved promptly and professionally.
Review guest feedback, online reviews, and service reports to identify areas for improvement.
Develop initiatives that increase guest retention, repeat bookings, referrals, and positive reviews.
Ensure all departments consistently comply with Residency Hotel's service standards.
Quality Assurance & Facility Management:
Conduct regular inspections of guest rooms, public areas, restaurant, bar, kitchen, facilities, and other operational areas.
Ensure maintenance issues are identified and resolved promptly.
Work with the Maintenance team to minimize downtime and maintain hotel facilities in excellent condition.
Ensure proper preventive maintenance schedules are implemented.
Maintain high standards of hygiene, housekeeping, safety, security, and presentation throughout the hotel.
Compliance, Risk & Security Management:
Ensure compliance with applicable health, safety, environmental, hospitality, and regulatory requirements.
Implement effective risk management and loss-prevention measures.
Work closely with the Security team to protect guests, employees, assets, and company property.
Ensure proper emergency procedures and safety protocols are established and regularly communicated to staff.
Maintain accurate operational documentation and ensure adherence to company policies and procedures.
Reporting & Management Accountability:
Prepare and submit regular operational and performance reports to Management.
Provide clear analysis of hotel performance, challenges, opportunities, and recommended solutions.
Set departmental targets and monitor performance against agreed KPIs.
Participate actively in management meetings and contribute to strategic decision-making.
Ensure timely implementation of management directives and approved initiatives.
Key Performance Expectations
The successful candidate will be expected to demonstrate measurable improvement in:
Hotel occupancy and room revenue.
Overall profitability and revenue growth.
Guest satisfaction and online reviews.
Food & Beverage and other departmental revenue.
Cost control and reduction of operational leakages.
Employee productivity and retention.
Service quality and operational efficiency.
Corporate/client acquisition and repeat business.
Compliance with hotel standards and operating procedures.
Qualifications &
in the hotel/hospitality industry.
Previous
in a Hotel Manager, Operations Manager, Deputy General Manager, or similar leadership role will be an advantage.
Demonstrated ability to drive revenue growth, occupancy, profitability, and service excellence.
Strong knowledge of hotel operations, Front Office, Housekeeping, Food & Beverage, Sales, and Administration.
Strong financial management and cost-control abilities.
Excellent leadership, communication, negotiation, and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to manage multiple departments and priorities in a fast-paced hospitality environment.
Proficiency inhotel management/IPMS software, Microsoft Office, and other relevant hospitality tools.
Strong knowledge of customer service standards and hospitality best practices.
High level of integrity, professionalism, accountability, and emotional intelligence.
Ability to work flexible hours, including weekends and public holidays when required.
Method of Application
- Interested and qualified candidates should send their CV to:
- [email protected]
- using " Hotel Manager" as the subject of the email.
- Note:
- Only shortlisted candidates will be contacted.
- Click here to Apply
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Requirements
- Bachelor's Degree/HND in Hospitality Management, Business Administration, Hotel Management, or a related field.
- 2–4 years of proven managerial