Hotel Operations Manager
AI summary
Efezi Southsea Nigeria Limited, a hospitality consultancy firm established in 2009, is recruiting a Hotel Operations Manager based in Ikeja, Lagos. The role involves overseeing daily hotel operations, managing staff across departments, ensuring guest satisfaction, controlling costs, and maintaining quality and safety standards.
- Oversee day-to-day hotel operations across Front Office, Housekeeping, F&B, Maintenance, and Security
- Manage staff rosters, training, and performance to ensure service standards
- Monitor guest feedback and resolve complaints professionally
- Control operational expenses, occupancy, and departmental revenue
- Conduct regular inspections and coordinate maintenance and procurement activities
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hotel Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Efezi Southsea Nigeria Limited and the role in Ikeja.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hotel Operations Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Efezi Southsea Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Hotel Operations Manager
Hotel Operations Manager at Efezi Southsea Nigeria Limited
⏲
Sep 21, 2026, 5:02 AM
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View all Hospitality & Tourism jobs
Efezi Southsea Nigeria Limited was established in 2009. Efezi Southsea Nigeria Limited is a hospitality consultancy firm specializing in providing expert services to small and medium-sized hotels.
We are recruiting to fill the position below:
Location: Ikeja, Lagos
Job Role
The Operations Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring smooth service delivery, efficient staff performance, guest satisfaction, cost control, and compliance with hotel standards.
Key Duties
Daily Operations:
Supervise all hotel departments and daily activities.
Monitor daily hotel operations and resolve operational challenges promptly.
Ensure smooth coordination between Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and other departments.
Staff Management:
Prepare duty rosters and monitor attendance and punctuality.
Identify training needs and support staff development.
Supervise and coordinate departmental heads and staff.
Ensure staff follow hotel policies, SOPs, and service standards.
Guest Satisfaction:
Monitor guest feedback and implement improvements.
Handle and resolve guest complaints professionally.
Ensure excellent customer service and guest experience.
Revenue & Cost Control:
Control operational expenses and minimize wastage.
Ensure proper use and accountability of hotel resources.
Monitor daily sales, room occupancy, and departmental revenue.
Quality & Standards:
Conduct regular inspections of rooms, public areas, restaurant, kitchen, and other facilities.
Ensure cleanliness, maintenance, safety, and service standards are maintained.
Ensure compliance with hotel policies and regulatory requirements.
Reporting:
Prepare regular management reports.
Report operational issues and recommendations to the General Manager/Management.
Review daily operational reports, occupancy reports, sales reports, and departmental performance.
Maintenance & Facilities:
Ensure the hotel environment is safe and properly maintained.
Coordinate with the maintenance team to ensure facilities and equipment remain functional.
Follow up on repairs and preventive maintenance.
Procurement & Inventory:
Work with procurement/stores to prevent shortages and unnecessary purchases.
Monitor proper storage and usage of hotel items.
Monitor stock levels and departmental supplies.
Management Support:
Participate in meetings and operational planning.
Assist the General Manager in implementing management decisions.
Support budgeting, business development, and improvement initiatives.
Salary: N300,000 per month.
How to Apply
Interested and qualified candidates should send their CV to:
efezisouthsea2000@gmail.com
using the Job Title as the subject of the email.
Application
Deadline:
22nd September, 2026.
View all Jobs in Nigeria
Lagos State and 1 other location
Lagos State
,
Ikeja
Hotel Operations Manager job vacancies in Nigeria