HR Generalist

Carloha Nigeria, headquartered in America, is a leading used car e-commerce & on-demand maintenance/service technology company.

HR Generalist

Job Type: Full Time

Qualifications

BA/BSc/HND

Experience

3 - 5 years

Location: Lagos

Job Field: Human Resources / HR

JOB SUMMARY:

We are looking for a proactive and versatile HR Generalist to join our growing HR and Administration team. Our HR and Admin team is still being established and iteratively improved, making this a great opportunity for an HR professional who is excited to build, improve and strengthen people-management practices from the ground up.

KEY RESPONSIBILITIES

• Talent Acquisition & Workforce Planning
• Execute full‑cycle recruitment: manpower demand intake, draft job descriptions, publish vacancies, source candidates, screen CVs, coordinate interviews, conduct reference & background checks, prepare offer letters and employment contracts.
• Collaborate with department heads for workforce planning, headcount budgeting, succession planning and talent pipeline building.
• Manage candidate experience, coordinate recruitment agencies when required.
• On‑boarding, Probation & Off‑boarding
• Deliver structured new‑hire onboarding & induction; prepare employment contracts, appointment letters, confidentiality agreements, system access and all joining documentation.
• Monitor probation period, organize probation review and confirmation process.
• Manage end‑to‑end off‑boarding: resignation / termination documentation, exit interviews, asset recovery, final settlement calculation, termination of benefits and statutory contributions; analyse exit‑interview feedback for retention improvement.
• Compensation, Benefits & Payroll Support
• Prepare accurate payroll input data (attendance, leave, overtime, bonus, allowances) for finance / payroll vendor; reconcile payroll discrepancies.
• Administer statutory compliance: PAYE tax, NSITF, PENCOM pension contributions in compliance with Nigeria Pension Reform Act.
• Manage employee benefits administration: health insurance, HMO, pension, other welfare schemes; respond to employee benefit enquiries.
• Leave & Attendance Administration
• Manage all leave types: annual leave, sick leave, maternity / paternity leave, study leave, compassionate leave; track attendance, absenteeism and tardiness records.
• Enforce leave policy, maintain leave balances, approve / escalate leave applications.
• Performance Management
• Own the full performance appraisal cycle: roll‑out appraisal calendar, distribute evaluation forms, follow‑up completion from managers & staff, consolidate appraisal results.
• Coach line managers on performance feedback, performance improvement plans (PIP), handle under‑performance cases.
• Support merit increase, bonus and promotion exercises based on appraisal outcomes.
• Learning & Development / Training
• Identify competency gaps together with department leads; design and coordinate internal & external training programs.
• Manage training logistics, training budgets, track training attendance and maintain training records.
• Support talent development, internal mobility and career development initiatives.
• Employee Relations & Welfare
• Serve as first point‑of‑contact for all employee HR queries, grievances and workplace conflicts.
• Conduct fact‑finding investigations, mediate workplace disputes, handle disciplinary proceedings in strict alignment with Nigerian Labour Act; issue warning, query and disciplinary letters as appropriate.
• Organize employee engagement, welfare and culture‑building activities; promote positive workplace culture.
• Policy & Compliance
• Draft, update, communicate and implement HR policies, employee handbook aligned with Nigerian Labour Act and local statutory regulations.
• Maintain personnel files (hard copy & HRIS), ensure document confidentiality, data privacy and audit readiness.
• Monitor regulatory changes of Nigeria employment law and update internal processes accordingly.
• HRIS, Records & People Reporting
• Maintain employee master data in HR Information System (HRIS); ensure high‑quality, real‑time employee records.
• Generate regular & ad‑hoc HR reports: headcount, turnover / attrition rate, absenteeism, manpower cost, recruitment KPIs, training metrics for management review.
• Expatriate HR Support
• Support expatriate staff documentation: work permit, visa, residence permit immigration‑related HR paperwork, liaise with relevant agencies for expatriate compliance.
• Full-cycle service management for Chinese expatriates and local foreign employees including living & transportation Support.
• Daily Office Administration and Operation and Corporate Activities
• JOB SPECIFICATION:
• Required Skills:
• Bachelor’s Degree in Science/Engineering/Human Resource Management, Business Administration, etc.
• Minimum 3‑5 years hands‑on HR Generalist working experience in Nigeria covering full HR scope or expertise in one of HR and Admin fields.
• Practical knowledge of Nigerian Labour Act, PENCOM Pension Reform Act, NSITF, PAYE tax rules.
• Result and efficiency-oriented, self-motived, willing to learn and solve problems, strong organizational and communication skills.
• Customer-centric mindset with professional service and quality awareness.
• High confidentiality, discretion for sensitive employee information.
• CIPM (Chartered Institute of Personnel Management Nigeria) certification preferred.
• Experience supporting expatriate workforce preferred.
• Experience working with multinational / foreign‑owned companies operating in Nigeria preferred.
• Check how your CV matches this job

Method of Application

• Interested and qualified? Go to
• Carloha Nigeria Limited on docs.google.com
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