ICT Support Officer
AI summary
Blissview Hotel & Suites is hiring an ICT Support Officer for its Osogbo, Osun location on a full-time basis. The role involves providing first-line technical support, maintaining IT equipment, and ensuring smooth operation of hotel systems including networks, CCTV, POS, and telecommunications.
- Full-time position in the ICT department at a premium hospitality company
- Location in Osogbo, Osun State, Nigeria
- Reports to IT Manager / General Manager
- Covers technical support, network monitoring, and equipment maintenance across hotel facilities
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in OsogboThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest ICT Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Blissview Hotel & Suites and the role in Osogbo.
- Add concrete examples related to security, hospitality, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this ICT Support Officer role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Osogbo under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Blissview Hotel & Suites before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
ICT Support Officer at Blissview Hotel & Suites
⏲
Sep 25, 2026, 7:11 AM
⋕
View all ICT Support & Telecommunications jobs
Blissview Hotel & Suites is a premium hospitality company committed to delivering exceptional accommodation, personalized guest experiences, and world-class service. We combine refined comfort, modern facilities, and professional hospitality to create memorable experiences for business and leisure travelers.
Our commitment to excellence extends beyond our guests. We are building a dynamic, professional, and people-focused organization where talented individuals can thrive, develop their careers, and make a meaningful impact. At Hotel & Suites, we value professionalism, innovation, teamwork, integrity, and a passion for outstanding service.
Join us and become part of a growing hospitality brand where excellence is not just a standard—it is our culture.
We are recruiting to fill the position below:
Job Title: ICT Support
Officer
Location: Osogbo, Osun
Employment Type: Full-time
Department: Information & Communication Technology (ICT)
Reports To: IT Manager / General Manager
Job Summary
The successful candidate will provide prompt technical assistance to hotel staff, troubleshoot IT issues, maintain ICT equipment, and support the smooth operation of hotel services.
The ICT Support Officer is responsible for providing reliable technical support across the hotel’s IT infrastructure and ensuring that all computer systems, networks, internet services, hotel software, CCTV systems, POS systems, telecommunication equipment, and other technology-related services operate efficiently.
Key Responsibilities
- Technical Support:
- Provide first-line technical support to hotel staff and departments.
- Respond promptly to IT support requests and minimize system downtime.
- Install, configure, maintain, and upgrade computers, printers, scanners, and other IT equipment.
- Troubleshoot and resolve computer hardware and software problems.
- Assist staff with technical issues involving Windows, Microsoft Office, email, and other business applications.
- Network & Internet Support:
- Monitor internet performance and report recurring service issues to the IT Manager and service providers.
- Troubleshoot connectivity problems affecting guest rooms, offices, restaurants, conference areas, and other hotel facilities.
- Assist with network cabling, configuration, and maintenance.
- Monitor and maintain the hotel's LAN, Wi-Fi, internet, and network infrastructure.
- Maintain network devices such as switches, routers, access points, and related equipment.
- Hotel Systems & Applications:
- Assist with user account creation, access permissions, password resets, and system configuration.
- Liaise with software vendors and service providers when specialized technical assistance is required.
- Provide technical support for hotel management systems, PMS, POS, accounting systems, and other hotel applications.
- Support restaurant and front-office POS systems and printers.
- CCTV & Security Systems:
- Monitor the operational status of the hotel's CCTV system.
- Assist with other electronic security systems, including access control and door-lock systems.
- Report faulty cameras or security equipment and coordinate repairs when required.
- Troubleshoot CCTV cameras, recording systems, monitors, and network connections.
- Hardware & Equipment Maintenance:
- Perform routine preventive maintenance on computers, printers, network equipment, and other IT devices.
- Keep the ICT office and equipment areas clean, organized, and secure.
- Identify faulty or outdated equipment and recommend replacement or upgrades.
- Maintain an updated inventory of all ICT equipment.
- Ensure IT equipment is properly configured, secured, and maintained.
- Data & System Security:
- Assist in protecting hotel systems and data against unauthorized access.
- Support regular data backup procedures.
- Maintain appropriate user access controls and passwords.
- Ensure antivirus and security software are properly installed and updated.
- Report suspected security incidents, unauthorized access, or unusual system activities to the IT Manager immediately.
- Staff Support & Training:
- Assist hotel employees with the proper use of IT systems and equipment.
- Provide basic training and guidance to staff on hotel applications and technology.
- Educate users on basic cybersecurity practices, password security, and safe use of company systems.
- Documentation & Reporting:
- Prepare daily, weekly, or monthly IT reports when required.
- Document network configurations, equipment locations, passwords/access procedures, and system information securely.
- Keep proper records of reported IT incidents and resolutions.
- Maintain records of IT equipment, repairs, installations, and maintenance activities.
- Vendor & Service Provider Coordination:
- Follow up on unresolved technical issues and service interruptions.
- Communicate with internet service providers, software vendors, CCTV technicians, POS vendors, and other technology service providers when necessary.
- Assist with the installation and commissioning of new ICT equipment and services.
- Hotel Operations Support:
- Perform other ICT-related duties assigned by the IT Manager or Management.
- Provide ICT support during meetings, conferences, events, and other hotel activities.
- Respond quickly to urgent technical problems that may affect hotel operations or guest experience.
- Assist with audio-visual equipment, projectors, displays, internet access, and other technology requirements for events.
- Key Performance Areas (KPIs)
- Minimal ICT-related downtime.
- Effective data backup and system security practices.
- Reliable hotel internet and network availability.
- Effective support for PMS, POS, CCTV, and other hotel systems.
- Timely resolution of IT support requests.
- Positive feedback from hotel departments regarding ICT support.
- Proper maintenance of ICT equipment.
- Accurate ICT inventory and maintenance records.
Requirements
- Education:
- Relevant professional ICT certifications will be an added advantage.
- Minimum of an OND / HND / Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field.
Experience
Experience supporting computer networks, CCTV, POS systems, printers, and other ICT equipment is preferred.
Minimum of 5 – 10 years of relevant ICT support experience.
Previous experience working in a hotel, hospitality organization, restaurant, or similar service environment is an advantage.
Experience with hotel management/PMS and POS systems will be an added advantage.
Additional Requirements:
Ability to respond to urgent technical issues when necessary.
Professional appearance and good communication skills.
Must demonstrate reliability, discipline, and a strong sense of responsibility.
Willingness to work flexible hours, including weekends and public holidays when required.
Ability to maintain confidentiality of hotel information and guest data.
Required Skills:
Strong computer hardware and software troubleshooting skills.
Basic to intermediate knowledge of computer networking.
Excellent communication and interpersonal skills.
Good knowledge of Windows operating systems and Microsoft Office.
Knowledge of POS and hotel management systems is an advantage.
Knowledge of LAN, Wi-Fi, routers, switches, and access points.
Good problem-solving and analytical skills.
Ability to work under pressure and meet deadlines.
Basic understanding of cybersecurity and data protection.
Good customer-service attitude.
Good documentation and reporting skills.
Strong attention to detail.
Basic knowledge of CCTV and IP camera systems.
Good knowledge of printers and other peripheral devices.
Ability to work independently and as part of a team.
How to Apply
Interested and qualified candidates should send their CV to:
hr@blissviewhotelandsuites.com
using the Job Title as the subject of the email
Application Deadline:
31st October, 2026.
View all Jobs in Nigeria
Osun State and 1 other location
Osun State
,
Osogbo
ICT Support Officer job vacancies in Nigeria