Infrastructure Support Engineer
AI summary
PeopleOS is hiring an Infrastructure Support Engineer in Lagos to provide first-level IT support across Splashers Technologies Limited. The role covers hardware, software, and basic network troubleshooting, asset management, and user support. Candidates need a diploma or degree in Computer Science or IT, 2–3 years of experience, and strong problem-solving skills.
- First-level IT support role covering hardware, software, and basic networking
- Based in Lagos with full-time employment
- Requires 2–3 years of IT support or helpdesk experience
- Relevant certifications such as CompTIA A+ or ITIL are an advantage
- Apply by sending CV to recruitment@peopleos.co with the job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, motorista, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Infrastructure Support Engineer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to PeopleOS and the role in Not specified.
- Add concrete examples related to driver, motorista, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Infrastructure Support Engineer role in driver, motorista?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research PeopleOS before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
We partner with organizations to support them, improve their performance and push their boundaries for success. We are the people you need for your people Our decades of
Experience
and state-of-the-art technology enables us to deliver best-in-class HR services to help your business and people thrive.
Infrastructure Support Engineer
Job Type: Full Time
2 - 3 years
Location: Lagos
Job Field: ICT / Computer
Job Summary
The infrastructure support Engineer is responsible for providing first-level technical support to staff across Splashers Technologies Limited, ensuring the smooth operation of hardware, software, and network resources.
This role serves as the first point of contact for IT-related issues and plays a key role in maintaining system reliability, asset integrity, and a positive user
across the organization.
in an IT support, helpdesk, or technicalsupport role.
Knowledge of Windows operating systems, Microsoft 365, and common productivity applications.
Familiarity with networking fundamentalsincluding LAN, Wi-Fi, VPN, and TCP / IP basics.
with IT hardware including desktops, laptops, printers, and peripherals.
Strong problem-solving skills and the ability to communicate technical information clearly to non-technical users.
Good organizationalskills with attention to detail in logging, documentation, and asset tracking.
Relevant certifications are an advantage: CompTIA A+, CompTIA Network+, ITIL Foundation, or Microsoft 365 Fundamentals.
Check how your CV aligns with this job
Method of Application
- Intrested and qualified candidates should send their CV to:
- recruitment@peopleos.co
- using the Job Title as the subject of the mail.
- Build your CV for free.
- Download in different templates.
Qualifications
- BA/BSc/HND
- ,
- OND
Key Responsibilities
- Provide first-level technicalsupport to staff for hardware, software, and basic network-related issues.
- Receive, log, track, and resolve IT support requests and incidents.
- Assist with the setup, configuration, and maintenance of desktop computers, laptops, printers, and other IT equipment.
- Install, configure, and update operating systems, applications, drivers, and approved software.
- Assist users with password resets, account access, email configuration, and basic Microsoft 365 support.
- Troubleshoot basic connectivity issuesinvolving LAN, Wi-Fi, VPN, printers, and other network resources.
- Maintain accurate records of IT assets, assigned equipment,software, and accessories.
- Perform routine checks on computers and IT equipment to identify potential faults or performance issues.
- Assist with hardware troubleshooting, replacement, and basic repairs where appropriate.
- Escalate complex technical issuesto the appropriate IT infrastructure or network personnel.
- Support routine software updates, patches, and antivirus/endpoint protection activities under supervision.
- Assist with the deployment and configuration of new IT equipment and peripherals.
- Provide basic technicalsupport during meetings, presentations, and virtual conferences.
- Ensure IT equipment is properly labelled,stored, and maintained.
- Follow established IT policies, procedures, and acceptable-use requirements.
- Maintain professional communication with users and provide timely updates on support requests.
- Keep accurate records of completed support activities and technical issues encountered.
- Assist in identifying recurring technical issues and recommending possible improvements.
Requirements
- / Qualifications
- Diploma, HND, or Bachelor's Degree in Computer Science, Information Technology, or a related discipline.
- 2–3 years of