IT Specialist
AI summary
TechnoServe is hiring an IT Specialist in Abuja, Nigeria, to support country office IT systems and ensure maximum uptime. The role involves end-user support, network maintenance, device provisioning, and collaboration with the Regional IT Manager on IT policies and improvements.
- Role based in Abuja, Nigeria
- Reports to the Operations Manager
- Focus on IT operations, support, and infrastructure reliability
- Opportunity within a non-profit organization
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to TechnoServe and the role in Abuja.
- Add concrete examples related to sales, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Specialist role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research TechnoServe before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Sales Representative
IT Specialist at TechnoServe
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Sep 24, 2026, 7:15 AM
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View all NGO & Humanitarian / Nonprofit Organizations jobs
TechnoServe works with enterprising people in the developing world to build competitive farms, businesses, and industries. We are a non-profit organization that develops business solutions to poverty by linking people to information, capital, and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs, and wealth for their families and communities. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.
We are recruiting to fill the position below:
Location: Abuja, Nigeria
Department: Operations
Reporting to: Operations Manager
Job Summary
Reporting to the Operations Manager, the IT Specialist is a dynamic position that will support the efficient and effective operations of the country office IT systems.
Primary Duties &
Responsibilities
- TechnoServe will expect the Information Technology (IT) Specialist to provide the following services to ensure maximum uptime for TechnoServe’s IT services and equipment:
- IT Operations and Support:
- Ensure maximum uptime and reliability of all IT systems, infrastructure, and services across the main office and sub-offices.
- Manage end-user support, diagnosing and resolving technical issues related to laptops, desktops, printers, scanners, mobile devices, CCTV systems, biometric systems, and other peripherals.
- Deliver user training and guidance on IT systems, tools, and best practices.
- Perform routine monitoring and maintenance of IT hardware and software to ensure optimal performance.
- Collaborate with the Regional IT Manager to implement and enforce corporate IT policies and procedures across offices.
- Evaluate emerging technologies and recommend improvements to enhance IT service delivery.
- Support onboarding of new staff by provisioning devices, configuring accounts, and ensuring seamless access to systems.
- Maintain, monitor, and troubleshoot network infrastructure (routers, switches, access points), ensuring continuous connectivity and performance.
- Maintain and manage a pool of spare IT equipment in accordance with organizational policies.
- Provide input into IT budgeting, planning, and strategic initiatives.
- Work closely with Operations to develop and refine local IT procedures aligned with global standards.
- Perform firmware updates and preventive maintenance for all IT infrastructure and equipment.
- Configure, maintain, and troubleshoot printers, networks, and end-user devices.
- Install, configure, and deploy laptops, mobile devices, and software in line with corporate IT standards and security policies.
- Vendor & Service Management:
- Engage with vendors and service providers to review, evaluate, and provide technical input on proposals, ensuring alignment with organizational
Requirements
- and standards.
- Oversee the receipt and verification of IT equipment, ensuring delivered items meet required specifications, quality standards, and procurement expectations.
- Manage ISP relationships, including account administration, performance monitoring, issue escalation, and optimization of internet services across all offices.
- Coordinate with vendors for issue resolution, warranty claims, and service-level compliance.
- Conduct technical bid analysis, comparing vendor proposals based on specifications, cost-effectiveness, and compliance with IT policies.
- General & Administrative Support:
- Perform additional duties as assigned to support organizational needs.
- Provide logistical and operational support as needed across the organization.
- Support organizational security initiatives and serve as an advisor on IT-related security matters.
- Manage the allocation and distribution of data/airtime resources for staff on a monthly basis.
- Asset & Inventory Management:
- Lead the transformation of the asset register into an interactive, user-friendly digital database.
- Conduct periodic (quarterly) asset verification and tracking across all offices.
- Maintain a centralized digital inventory of all assigned and unassigned IT equipment using approved tools.
- Ensure accountability, accuracy, and compliance in all asset management processes.
- Ensure all IT assets are properly tagged, tracked, and recorded in accordance with organizational standards.
- Develop, maintain, and continuously update a comprehensive IT asset and inventory register.
- Basic Qualification:
- Bachelor's Degree in Information Technology, Computer Science, or related field and other relevant certifications with 3 years of
Experience
in IT support and administration. Alternatively, Master’s degree and a minimum of 1 year of experience.
working on donor-funded projects
working in Nigeria
working with an INGO
Required Languages:
Excellent written and spoken English
Travel:
Occasionally
Knowledge, Skills and Abilities:
This section should highlight the competencies that would make a candidate successful in the role such as
Attention to detail and accuracy in work.
Proactive with strong initiative and follow through.
Strong technical knowledge of cloud computing technologies (such as Google Cloud, AWS, Microsoft Azure), computer hardware, and networks.
Strong knowledge of data management, analysis, and interpretation.
Familiarity with operating systems, such as Windows, Linux, and macOS.
Excellent communication and interpersonal abilities.
Strong interpersonal skills.
Excellent problem-solving and troubleshooting skills.
Ability to prioritize tasks and work under pressure.
Knowledge of network protocols, security principles, and best practices.
How to Apply
Interested and qualified candidates should:
Click here to apply online
View all Jobs in Nigeria
Abuja
IT Specialist job vacancies in Nigeria
Preferred Qualifications
Additional qualifications that would make a candidate more desirable.