IT Specialist
AI summary
TechnoServe is hiring an IT Specialist to support the efficient and effective operations of its Nigeria country office IT systems. The role involves maintaining IT infrastructure, providing end-user support, managing networks and devices, and collaborating with regional IT leadership to enforce corporate policies. The position is based in Abuja and requires a bachelor's or master's degree plus at least three years of experience.
- Full-time role based in Abuja, Nigeria
- Reports to the Operations Manager
- Requires BA/BSc/HND or MBA/MSc/MA qualification
- Minimum 3 years of relevant experience
- Covers IT operations, end-user support, and network management
- Opportunity to work with a global nonprofit organization
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to TechnoServe and the role in Abuja.
- Add concrete examples related to security, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Specialist role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research TechnoServe before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the idea that hardworking people can generate income, jobs and wealth for their families and communities. With more than four decades of proven results, we believe in the power of private enterprise to trans...
IT Specialist
Job Type: Full Time
Qualifications
- BA/BSc/HND
- ,
- MBA/MSc/MA
Experience
3 years
Location: Abuja
Job Field: ICT / Computer
Job Summary:
Reporting to the Operations Manager, the IT Specialist is a dynamic position that will support the efficient and effective operations of the country office IT systems.
Primary Duties & Responsibilities:
TechnoServe will expect the Information Technology (IT) Specialist to provide the following services to ensure maximum uptime for TechnoServe’s IT services and equipment:
IT Operations and Support
Ensure maximum uptime and reliability of all IT systems, infrastructure, and services across the main office and sub-offices.
Perform routine monitoring and maintenance of IT hardware and software to ensure optimal performance.
Install, configure, and deploy laptops, mobile devices, and software in line with corporate IT standards and security policies.
Manage end-user support, diagnosing and resolving technical issues related to laptops, desktops, printers, scanners, mobile devices, CCTV systems, biometric systems, and other peripherals.
Configure, maintain, and troubleshoot printers, networks, and end-user devices.
Maintain and manage a pool of spare IT equipment in accordance with organizational policies.
Support onboarding of new staff by provisioning devices, configuring accounts, and ensuring seamless access to systems.
Maintain, monitor, and troubleshoot network infrastructure (routers, switches, access points), ensuring continuous connectivity and performance.
Perform firmware updates and preventive maintenance for all IT infrastructure and equipment.
Collaborate with the Regional IT Manager to implement and enforce corporate IT policies and procedures across offices.
Work closely with Operations to develop and refine local IT procedures aligned with global standards.
Evaluate emerging technologies and recommend improvements to enhance IT service delivery.
Provide input into IT budgeting, planning, and strategic initiatives.
Deliver user training and guidance on IT systems, tools, and best practices.
Vendor & Service Management
Engage with vendors and service providers to review, evaluate, and provide technical input on proposals, ensuring alignment with organizational requirements and standards.
Conduct technical bid analysis, comparing vendor proposals based on specifications, cost-effectiveness, and compliance with IT policies.
Oversee the receipt and verification of IT equipment, ensuring delivered items meet required specifications, quality standards, and procurement expectations.
Coordinate with vendors for issue resolution, warranty claims, and service-level compliance.
Manage ISP relationships, including account administration, performance monitoring, issue escalation, and optimization of internet services across all offices.
General & Administrative Support
Provide logistical and operational support as needed across the organization.
Support organizational security initiatives and serve as an advisor on IT-related security matters.
Manage the allocation and distribution of data/airtime resources for staff on a monthly basis.
Perform additional duties as assigned to support organizational needs.
Asset & Inventory Management
Develop, maintain, and continuously update a comprehensive IT asset and inventory register.
Ensure all IT assets are properly tagged, tracked, and recorded in accordance with organizational standards.
Conduct periodic (quarterly) asset verification and tracking across all offices.
Maintain a centralized digital inventory of all assigned and unassigned IT equipment using approved tools.
Lead the transformation of the asset register into an interactive, user-friendly digital database.
Ensure accountability, accuracy, and compliance in all asset management processes.
Basic Qualification:
Bachelor's degree in Information Technology, Computer Science, or related field and other relevant certifications with 3 years of experience in IT support and administration. Alternatively, Master’s degree and a minimum of 1 year of experience.
Preferred Qualifications
Additional Qualifications That Would Make a Candidate More Desirable.
Experience working in Nigeria
Experience working with an INGO
Experience working on donor-funded projects
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- TechnoServe on recruiting.ultipro.com
- to apply
- Build your CV for free.
- Download in different templates.