IT Support Officer
AI summary
inq., a global provider of Edge AI, IoT and Edge Cloud solutions, is hiring a full-time IT Support Officer in Lagos. The role covers proactive IT infrastructure monitoring, desktop support, LAN/wireless connectivity, endpoint patch management and printer services, with backups across Lagos, Abuja and Port Harcourt offices. Candidates need a BSc/HND in Computer Science or Engineering plus MCSE/MCP/CCNA/CCNP; apply by sending your CV to inqngcareers@inq.
- Full-time IT Support Officer role at inq., a leading Edge AI, IoT and Edge Cloud solutions provider, based in Lagos.
- Provide helpdesk, desktop, LAN/wireless and printer support, plus data backups for offices in Lagos, Abuja and Port Harcourt.
- Requires BSc/HND in Computer Science or Engineering with MCSE, MCP, CCNA or CCNP certifications.
- Role includes endpoint patch management, firewall security, IT inventory tracking and on-call after-hours support.
- Apply by sending your CV to inqngcareers@inq.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to inq. and the role in Not specified.
- Add concrete examples related to security, internship, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this IT Support Officer role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research inq. before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
As a global leading-edge solutions provider, inq. prides itself in providing innovative, business-relevant services in Edge AI and IoT, Fabric, SDN/NFV for Edge Cloud, Secure Access Services Edge and Elastic Edge.
IT Support Officer
Job Type: Full Time
Qualifications
BA/BSc/HND
Experience
Location: Lagos
Job Field: ICT / Computer
Job Summary
The IT Support Officer is responsible for IT infrastructures proactive monitoring and provides Desktop support, LAN/Wireless connectivity, Endpoint vulnerability & Patch Management, Printer services, quick provisioning of systems.
The role also includes support services for other infrastructural platforms as stipulated by the IT Manager.
Principal Accountabilities & Responsibilities
Provides helpdesk support duties to all users in the company including installation and configuration of desktops and laptops.
Ensures the daily / monthly backup of data in all INQ offices including Abuja and Port Harcourt and liaising with the IT Contact personnel in each of the offices on all IT related issues.
Provides required IT-support which includes but not limited to Windows Operating Systems and Server Applications, w/ RAID 1 & 5 etc.
Troubleshoot and resolve of LAN/Wireless issues and uptime availability of network printers.
Installs or modifies existing installations of networked computer hardware, software, and other components.
Ensuring that the firewall security aspect of the IT overall security implementation is maintained and functional.
Monitoring of IT NetBoz EMS in all our Data center and Camera Surveillance system uptime.
Remote access support and system security update across all of hardware and software platforms.
Work with internal customers to activate services; and assist with problem resolution as required.
IT inventory tracking and management.
On-call and after-hours support
Requirements
Education, qualifications and special training: BSc / HND Computer Science / Engineering
MCSE / MCP / CCNA / CCNP Experience: Helpdesk services System & Network Administration Network security System administration and support.
Communication & Work Relationships:
Internal: The role will involve interfacing and communication with all stakeholders on a regular basis.
Other Business Units: All Departments.
Check how your CV matches this job
Method of Application
- Interested and qualified candidates should send their CV to:
- inqngcareers@inq.inc
- using the Job Title as the subject of the email.
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