Management Advisor - Service Delivery Systems
AI summary
KSDF, a Nigerian non-profit founded in 2019, is recruiting a Management Advisor - Service Delivery Systems for the Gombe State Delivery and Insights Unit (SDIU). This embedded, time-bound technical assistance role strengthens coordination and follow-through across primary and secondary health-service delivery, working with GSPHCDA, HSMB, LGAs and facilities, and reports to the Senior TA / SDIU Stand-up Lead.
- Embedded, time-bound technical assistance role in the Gombe State Delivery and Insights Unit (SDIU)
- Reports to the Senior TA / SDIU Stand-up Lead within a Commissioner-level DMU
- Key partners: GSPHCDA, HSMB, LGAs, service-delivery and HRH committees/TWGs, and the DIU
- Focuses on cross-cutting coordination across primary and secondary health service delivery in Gombe
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Original source description
Management Advisor - Service Delivery Systems at Kainuwa Sustainale Development Foundations (KSDF)
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Sep 25, 2026, 8:04 AM
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View all NGO & Humanitarian / Nonprofit Organizations jobs
Kainuwa Sustainale Development Foundations (KSDF) was founded in 2019 out of a shared passion for social equity and human development. Recognizing the deep inequalities in access to basic services, our founders created KSDF as a platform for change where sustainable impact could be delivered through practical, community-driven solutions.
As a non-governmental, not-for-profit organization, we are dedicated to improving human capital in underserved communities. Since 2019, we have been ensuring that every person regardless of background has access to the resources they need to live a healthier, more empowered life. In 2025, the Foundation was formally registered, marking a new chapter of growth and greater accountability to the communities we serve.
We are recruiting to fill the position below:
Job Title: Management Advisor - Service Delivery Systems
Location: Gombe
Nature of role: Embedded, time-bound technical assistance
Reporting / Accountability: Reports to the Senior TA / SDIU Stand-up Lead
Institution Location: Commissioner-level DMU; primary interfaces with GSPHCDA and HSMB
Key working relationship: GSPHCDA, HSMB, relevant service-delivery and HRH committees/TWGs, DIU, Senior Programme Analyst
Background
The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism.
The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.
The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state’s existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation.
Role Purpose
To strengthen coordination and follow-through across primary and secondary health-service delivery, with particular attention to issues that cut across GSPHCDA, HSMB, LGAs, facilities and Ministry of health Gombe-specific operating context
Key Responsibilities
- PHC and secondary-care performance:
- Review service-delivery findings generated by the DIU and relevant technical forums.
- Identify issues requiring action beyond routine technical discussion.
- Track bottlenecks around staffing, facility functionality, referrals, service readiness and quality.
- Work with GSPHCDA and HSMB focal persons to define implementable corrective actions.
- Referral and continuity of care:
- Identify breakdowns between community, PHC and secondary-care pathways.
- Support joint problem solving where weak referral completion, delayed approvals or facility capability contribute to poor outcomes.
- HRH and facility functionality:
- Distinguish nominal staffing availability from actual staff presence and productivity.
- Ensure workforce recommendations consider workload, readiness and geography rather than headcount alone.
- Coordinate with the DIU on interpretation of HRH registry, biometric attendance, facility census and service-volume data.
- HSMB and secondary-care strengthening:
- Prioritize pragmatic improvements in record completeness, monthly validation and use of existing NHMIS tools before recommending sophisticated digital products.
- Recognize limitations created by paper-heavy hospital data systems.
- Avoid demanding high-frequency analytics from systems that cannot reliably produce them.
- Committee interface:
- Ensure committee mandates remain intact and only unresolved or cross-institutional issues enter the DMU/TMT pathway.
- Serve as primary DMU interface for committees covering PHC, HRH, service delivery, MPDSR, community engagement, gender, nutrition and related service-delivery issues.
- Key deliverables:
- Monthly service-delivery bottleneck brief.
- Quarterly summary of recurring service-delivery constraints.
- Evidence-of-closure pack for completed actions.
- Cross-institutional problem-solving notes.
- Consolidated action tracker for GSPHCDA/HSMB-related TMT decisions.
- Suggested performance indicators:
- Share of assigned actions completed on time.
- Number of cross-agency bottlenecks resolved without unnecessary TMT escalation.
- Evidence that facility/service decisions increasingly use linked service, staffing and readiness information.
- Reduction in repeatedly unresolved GSPHCDA/HSMB issues.
- Recommended Profile / Capabilities
- Demonstrate experience working with government across various levels of health facilities
- Strong understanding of PHC and hospital service-delivery systems and their operational interfaces.
- Minium of 7 years of relevant professional experience in health-sector management, service delivery, programme management and health systems strengthening.
- Experience coordinating government agencies and implementation partners.
- Excellent written and verbal communication skills.
- Strong analytical and organizational skills.
- Demonstrate experience in implementation tracking, performance management, problem-solving, and stakeholder coordination.
- Ability to work effectively with senior government officials and technical teams.
- Strong understanding of RMNCAH+N, HRH, quality and facility operations.
- Bachelor’s Degree in Medicine, Nursing, Public Health, Health Administration, Health Management, or a related discipline.
- Strong problem-solving and programme-management skills.
- Public-health or health-systems professional with strong experience in PHC and/or hospital service delivery.
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- View all Jobs in Nigeria
- Gombe State