Management Advisor – Service Delivery Systems
AI summary
Embedded, time-bound technical assistance role based in Gombe, Nigeria, supporting the Gombe State Delivery and Insights Unit to strengthen primary and secondary health-service delivery coordination. The advisor will work closely with GSPHCDA, HSMB and related government structures to translate data and technical findings into implementable actions and follow-through.
- Embedded technical assistance role in Gombe State health systems
- Focus on PHC, secondary care, referrals and facility functionality
- Coordinates with GSPHCDA, HSMB and DIU on evidence-based actions
- Time-bound advisory position reporting to Senior TA / SDIU Stand-up Lead
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Original source description
Job Title: Management Advisor – Service Delivery Systems
Location: Gombe
Nature of role: Embedded, time-bound technical assistance
Reporting / Accountability: Reports to the Senior TA / SDIU Stand-up Lead
Institution Location: Commissioner-level DMU; primary interfaces with GSPHCDA and HSMB
Key working relationship: GSPHCDA, HSMB, relevant service-delivery and HRH committees/TWGs, DIU, Senior Programme Analyst
Background
The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state’s existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation.
The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism.
The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.
Role Purpose
To strengthen coordination and follow-through across primary and secondary health-service delivery, with particular attention to issues that cut across GSPHCDA, HSMB, LGAs, facilities and Ministry of health Gombe-specific operating context
Key Responsibilities
- PHC and secondary-care performance:
- Review service-delivery findings generated by the DIU and relevant technical forums.
- Identify issues requiring action beyond routine technical discussion.
- Work with GSPHCDA and HSMB focal persons to define implementable corrective actions.
- Track bottlenecks around staffing, facility functionality, referrals, service readiness and quality.
- Referral and continuity of care:
- Identify breakdowns between community, PHC and secondary-care pathways.
- Support joint problem solving where weak referral completion, delayed approvals or facility capability contribute to poor outcomes.
- HRH and facility functionality:
- Coordinate with the DIU on interpretation of HRH registry, biometric attendance, facility census and service-volume data.
- Distinguish nominal staffing availability from actual staff presence and productivity.
- Ensure workforce recommendations consider workload, readiness and geography rather than headcount alone.
- HSMB and secondary-care strengthening:
- Recognize limitations created by paper-heavy hospital data systems.
- Avoid demanding high-frequency analytics from systems that cannot reliably produce them.
- Prioritize pragmatic improvements in record completeness, monthly validation and use of existing NHMIS tools before recommending sophisticated digital products.
- Committee interface:
- Serve as primary DMU interface for committees covering PHC, HRH, service delivery, MPDSR, community engagement, gender, nutrition and related service-delivery issues.
- Ensure committee mandates remain intact and only unresolved or cross-institutional issues enter the DMU/TMT pathway.
- Key deliverables:
- Monthly service-delivery bottleneck brief.
- Consolidated action tracker for GSPHCDA/HSMB-related TMT decisions.
- Cross-institutional problem-solving notes.
- Quarterly summary of recurring service-delivery constraints.
- Evidence-of-closure pack for completed actions.
- Suggested performance indicators:
- Share of assigned actions completed on time.
- Reduction in repeatedly unresolved GSPHCDA/HSMB issues.
- Number of cross-agency bottlenecks resolved without unnecessary TMT escalation.
- Evidence that facility/service decisions increasingly use linked service, staffing and readiness information.
- Recommended Profile / Capabilities
- Bachelor’s Degree in Medicine, Nursing, Public Health, Health Administration, Health Management, or a related discipline.
- Public-health or health-systems professional with strong experience in PHC and/or hospital service delivery.
- Minium of 7 years of relevant professional experience in health-sector management, service delivery, programme management and health systems strengthening.
- Strong understanding of RMNCAH+N, HRH, quality and facility operations.
- Experience coordinating government agencies and implementation partners.
- Strong problem-solving and programme-management skills.
- Demonstrate experience working with government across various levels of health facilities
- Strong understanding of PHC and hospital service-delivery systems and their operational interfaces.
- Demonstrate experience in implementation tracking, performance management, problem-solving, and stakeholder coordination.
- Strong analytical and organizational skills.
- Excellent written and verbal communication skills.
- Ability to work effectively with senior government officials and technical teams.
- Application Closing Date
- Not Specified.
- How to Apply
- Interested and qualified candidates should apply below USING APPLY ONLINE NOW BUTTON
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