Medical Assistant
AI summary
IOM is recruiting a Medical Assistant for its Migration Health Assessment Centre in Lagos, Nigeria. The role involves supporting health assessment programs through call centre and reception/data entry duties, including migrant registration, appointment scheduling, biodata entry, and customer service. This is a full-time position requiring a BA/BSc/HND and at least two years of experience.
- Full-time role with a leading inter-governmental migration organization
- Based at the Migration Health Assessment Centre in Lagos, Nigeria
- Requires BA/BSc/HND and minimum 2 years of experience
- Duties span call centre support, data entry, and applicant processing
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Medical Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to International Organization for Migration - IOM and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Medical Assistant role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research International Organization for Migration - IOM before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
With 151 member states, a further 12 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the ben...
Medical Assistant
Job Type: Full Time
Qualifications
- BA/BSc/HND
- Required Qualifications and
Experience
2 years
Location: Lagos
Job Field: ICT / Computer
Working Under the overall supervision of the Migration Health Officer and the direct supervision of the Senior Medical Assistant, the successful candidate will be responsible for the carrying out the following duties and
OR
Secondary School Diploma with at least four years of relevant working experience.
Certificate in IT/Data entry is an advantage.
Accredited Universities are those listed in the UNESCO World Higher
in computer data entry, elaboration and data analysis or in a call centre in a busy institution, preferably a medical one.
Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
Previous working
with NGOs or international organizations is an added advantage.
Certification/
in IT/computer, data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one is an advantage;
Previous working
with NGOs or international organizations is an added advantage
High computer literacy in Windows and MS Office is mandatory, knowledge of web page design or data analysis would be an asset;
Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage
Customer orientation and ability to adapt/respond to different types of personalities.
Excellent communication (writing, verbal and listening) and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Skills
Excellent communication and interpersonal skills; Ability to work with minimum supervision.
Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objective.
Typing speed of at least 60 words per minute.
Delivers on set objectives in strict deadlines.
Demonstrated proficiency with Microsoft Office applications especially Excel, Word, PowerPoint, Publisher, and SharePoint
Willing to accept a flexible work schedule.
Attentive to details and accuracy in handling and reporting data.
Check how your CV aligns with this job
Method of Application
- Interested and qualified? Go to
- International Organization for Migration - IOM on fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com
- to apply
- Build your CV for free.
- Download in different templates.
Responsibilities
- in relation to the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria.
- The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
- He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).
- Call Centre Overall Duties
- Provide migrants’ information regarding health assessments by phone and email.
- Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries.
- Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required.
- Maintain daily statistics related to health assessments and update the records; and,
- Contribute to customer satisfaction evaluation management.
- Reception And Data Entry Overall Duties
- Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as:
- receiving and explaining the registration process to applicants.
- checking applicant’s identity.
- entering biodata of the applicants in the appropriate platform.
- taking photos using approved gadget (camera or webcam) and loading the image to the appropriate platform; and,
- printing of medical forms, consent forms and other necessary documents.
- Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable.
- Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available.
- Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners. Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically.
- File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.
- Check, print and make photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
- Perform such other duties as may be assigned.
Education
University Degree in Computer Science, Information Technology/Management, Statistics, Social Sciences, Business Administration, or related field with at least two years of relevant working
Database.