MSC Internal Communications & Content Management Officer
AI summary
First Bank of Nigeria Limited is recruiting an MSC Internal Communications & Content Management Officer based in Nigeria. The role focuses on strategic internal communication, content design, stakeholder engagement across business units, and gatekeeping internal communications for accuracy, brand, legal, and regulatory compliance.
- Strategic internal communications role at Nigeria's largest bank by total assets
- Responsibilities include content design, campaigns, and cross-business-unit stakeholder engagement
- Acts as gatekeeper for internal communications, verifying accuracy and compliance
- Supports Information Security Management Systems and Business Continuity Management as BCM Champion
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest MSC Internal Communications & Content Management Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to First Bank of Nigeria Limited and the role in Not specified.
- Add concrete examples related to security, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this MSC Internal Communications & Content Management Officer role in security, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research First Bank of Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: MSC Internal Communications & Content Management Officer
MSC Internal Communications & Content Management Officer at First Bank of Nigeria Limited
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Sep 23, 2026, 4:00 AM
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First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Identification: 1815
Location: Nigeria
Duties and
Responsibilities
- Strategic Communication & Engagement:
- Disseminate strategy across board and adapt overall objectives without dilution using language that drives clarity and understanding. This requires a constant awareness of the pulse of the Bank and a good understanding of the various dynamics within - staff cadres, roles (front office/back office), demographics, psychographics and operational cycles.
- Ability to tease out WIIFM and WIIFB is also very key.
- Design strategy, plan & design content, design campaigns, schedule deployment of the Bank’s products, services and initiatives to facilitate engagement.
- Translate complex strategies into clear, relatable, and engaging communication for diverse staff cadres and demographics.
- Stakeholder management and engagement amongst several business units and resource functions to achieve synergy in communications across the Group to increase awareness and in-depth knowledge, promote cross-selling and achieve uptake in the Bank’s products among staff.
- Support the department’s Information Security Management Systems and Business Continuity Management activities to ensure compliance (BCM Champion).
- Gatekeeper for internal communications dissemination by verifying and validating content for accuracy; checking brand, legal and regulatory implications. This requires a high level of attention to detail and an understanding of the brand, strategic business functions, strategic resource functions, products, regulatory issues, compliance and organizational policies.
- Ensure a minimum of 75% staff awareness and understanding of the Bank’s strategy, products, services, and initiatives at all times.
- Build a strong sense of purpose and alignment to the Bank’s mission, vision, and brand pillars.
- Ensure staff compliance with the principles and policies in the Information Security Handbook through message clarity and appropriate frequency of communications
Requirements
- Proficiency in Microsoft word, PowerPoint & Excel is essential.
- Minimum
Education
First Degree in Social Sciences or related discipline
Minimum 5 years’ experience, knowledge of quantitative & qualitative market research, record keeping & customer service relationship management.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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