Officer, Digital Channels Onboarding
AI summary
Stanbic IBTC is hiring an Officer, Digital Channels Onboarding to manage merchant and customer onboarding, provide technical and operational support across eBusiness platforms, monitor service performance, and maintain stakeholder and vendor relationships. The role requires a bachelor's degree and 1–2 years' experience in digital banking, eBusiness operations, payments, or related banking operations.
- Role focused on digital channel customer and merchant onboarding
- Requires 1–2 years' experience in digital banking or eBusiness operations
- Bachelor's degree in Business Administration, IT, Computer Science, or related field
- Opportunity to work with a major financial services brand in Nigeria
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, finance, operations officerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Officer, Digital Channels Onboarding evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Stanbic IBTC and the role in Not specified.
- Add concrete examples related to call_center, finance, operations officer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Officer, Digital Channels Onboarding role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Stanbic IBTC before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
To support the efficient onboarding, acquisition, and management of digital channel customers and merchants by ensuring timely processing of onboarding requests, resolving operational issues, monitoring service performance, maintaining stakeholder relationships, and providing technical and operational support across eBusiness platforms.
Key Responsibilities
- Manage Merchant and Customer Onboarding
- Provide Technical and Operational Support
- Monitor Service Performance and Customer Experience
- Manage Stakeholder and Vendor Relationships
- Oversee Inventory and Business Reporting.
Qualifications
Bachelor's degree in Business Administration, Banking & Finance, Economics, Information Technology, Computer Science, or a related discipline.
An added degree would be an added advantage
Experience Required:
1-2 years' experience in digital banking, eBusiness operations, customer onboarding, electronic channels support, payments, or banking operations.
Experience in stakeholder management, vendor management, and customer service operations.
Additional Information:
Behavioural Competencies:
Articulating Information
Challenging Ideas
Checking Things
Managing Tasks
Meeting Timescales.
Technical Competencies:
Client Servicing
Client Value Propositions
Compliance
Verbal Communication.
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- Stanbic IBTC on jobs.smartrecruiters.com
- to apply
- Build your CV for free.
- Download in different templates.