Operation Officer
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Zeedlabs System Limited is hiring an Operation Officer to oversee day-to-day operations of the Market Centra marketplace platform in Kwara, Nigeria. The role involves vendor management, listing compliance, marketplace monitoring, and customer issue resolution. Suitable candidates have 2-3 years of relevant experience and an HND/B.Sc. in a related field.
- Full Time role based in Kwara, Nigeria, working 8am to 5pm
- Salary range: NGN 70,000 - 150,000
- Requires HND/B.Sc. in Business Administration, Public Administration, Economics, or related
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Zeedlabs System Limited is hiring an Operation Officer to oversee day-to-day operations of the Market Centra marketplace platform in Kwara, Nigeria. The role involves vendor management, listing compliance, marketplace monitoring, and customer issue resolution. Suitable candidates have 2-3 years of relevant experience and an HND/B.Sc. in a related field.
- Full Time role based in Kwara, Nigeria, working 8am to 5pm
- Salary range: NGN 70,000 - 150,000
- Requires HND/B.Sc. in Business Administration, Public Administration, Economics, or related
- 2-3 years experience in e-commerce, digital marketplaces, fintech, or technology
- Entry level position focused on marketplace operations and vendor management
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in retail, no_experience, operation officerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KwaraThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operation Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Zeedlabs System Limited and the role in Kwara.
- Add concrete examples related to retail, no_experience, operation officer, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operation Officer role in retail, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kwara under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Zeedlabs System Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Z
Operation Officer
Zeedlabs System Limited
Product & Project Management
Today
Easy apply
New
Rest of Nigeria (Kwara)
Full Time
Shipping & Logistics
NGN
70,000 - 150,000
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Job summary
We are seeking an experienced Operation Officer to oversee the day-to-day operations of the Market Centra platform. The role will be responsible for managing vendors, listings, marketplace activities, customer issues and operational processes to ensure a reliable and seamless experience for us.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Key Accountabilities
- Oversee the daily operations of the Market Centra platform and marketplace activities.
- Manage vendor onboarding, verification, activation, and ongoing compliance with platform requirements.
- Monitor product, service, and business listings to ensure accuracy, quality, and compliance with platform standards.
- Develop and maintain efficient processes for vendor management, transactions, complaints and issue resolution.
- Monitor marketplace activity and identify operational issues that may affect buyers, sellers or platform performance.
- Coordinate with the technology team to report and resolve platform-related operational issues.
- Monitor orders, transactions, cancellations, disputes, and other marketplace activities.
- Work closely with Customer Support to resolve customer and vendor complaints promptly.
- Track vendor performance and take appropriate action where service standards are not met.
- Identify operational gaps and recommend improvements to increase efficiency and user satisfaction.
Requirements
- B.Sc./HND in Business Administration, Public Administration, Economics, or a related field.
- 2 – 3 years of experience in e-commerce, digital marketplaces, online retail, fintech, technology or a related industry.
- Experience managing vendors, merchants, customers or marketplace operations.
- Strong understanding of online marketplace operations and digital platforms.
- Strong analytical, organisational and problem-solving skills.
- Proficiency in Microsoft Excel and relevant digital tools.
- Strong communication and stakeholder management skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Experience with marketplace, e-commerce, or fintech platforms is an advantage.
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