Operations / Facility Officer
AI job insight
Peopleplusng is hiring an experienced Operations/Facility Officer to manage day-to-day operations at a growing health and wellness centre in Port Harcourt. The role covers operations and service delivery, team management, client experience, vendor and supplier management, and regulatory and licensing liaison. The candidate will be responsible for ensuring smooth workflow, high service standards, staff performance, and compliance with relevant regulations.
- Operations and facility management role in a health and wellness centre
- Based in Port Harcourt, Rivers State
- Covers team leadership, client experience, vendor management and regulatory compliance
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Peopleplusng is hiring an experienced Operations/Facility Officer to manage day-to-day operations at a growing health and wellness centre in Port Harcourt. The role covers operations and service delivery, team management, client experience, vendor and supplier management, and regulatory and licensing liaison. The candidate will be responsible for ensuring smooth workflow, high service standards, staff performance, and compliance with relevant regulations.
- Operations and facility management role in a health and wellness centre
- Based in Port Harcourt, Rivers State
- Covers team leadership, client experience, vendor management and regulatory compliance
- Requires an experienced and results-driven candidate
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Port HarcourtThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations / Facility Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Peopleplusng and the role in Port Harcourt.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations / Facility Officer role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Port Harcourt under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Peopleplusng before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
We are seeking an experienced and results-driven Operations/Facility Officerto oversee the day-to-day operations of a growing health and wellness centre in Port Harcourt.
The ideal candidate will be responsible for ensuring smooth operations, exceptional client experience, effective team performance, and consistent delivery of our service standards.
Key Responsibilities
- Operations & Service Delivery:
- Oversee the daily operations of the centre and ensure smooth workflow across all departments.
- Develop and implement operational processes, SOPs and controls.
- Ensure the centre consistently meets established service and operational standards.
- Identify operational gaps and implement solutions to improve efficiency and productivity.
- Team Management:
- Lead, supervise and coordinate operational and support teams.
- Monitor staff attendance, performance, productivity and compliance with company policies.
- Promote accountability, teamwork and a high-performance culture.
- Support staff development and performance improvement initiatives.
- Client Experience:
- Monitor the client journey and ensure a consistently excellent client experience.
- Handle operational complaints, escalations and service recovery.
- Identify opportunities to improve client satisfaction, retention and overall experience.
- Vendor & Supplier Management:
- Manage relationships with vendors, suppliers and external service providers.
- Source and evaluate vendors based on quality, reliability and cost-effectiveness.
- Negotiate pricing, service terms and contracts where required.
- Monitor vendor performance and ensure agreed service standards are maintained.
- Coordinate procurement of operational supplies, equipment and other business needs.
- Maintain proper vendor records and resolve vendor-related issues promptly.
- Licensing, Regulatory & Liaison Management:
- Coordinate the processing, renewal and maintenance of all required branch licences, permits, registrations and regulatory documentation.
- Maintain an up-to-date regulatory and licensing calendar to ensure timely renewals and compliance.
- Act as the branch’s liaison with relevant regulatory bodies, government agencies, service providers and other external stakeholders.
- Coordinate regulatory inspections, correspondence, submissions and follow-up activities.
- Ensure all required documentation is properly maintained and readily available.
- Escalate regulatory issues and compliance risks to management promptly.
- Facility & Inventory Management:
- Ensure the centre, equipment and facilities are properly maintained and operationally ready.
- Monitor inventory levels and ensure adequate availability of supplies.
- Coordinate maintenance, repairs and other facility-related requirements.
- Ensure compliance with health, safety, hygiene and internal operational standards.
- Business & Performance Management:
- Work closely with management to improve operational efficiency and business performance.
- Monitor operational KPIs and identify areas for improvement.
- Prepare regular operational reports and provide actionable insights to management.
- Support initiatives that improve revenue performance, cost management and overall business growth.
Requirements
Bachelor’s Degree in Business Administration, Management, Health Administration or a related field.
3–4years of experience in operations management, preferably within healthcare, wellness, hospitality, beauty or another service-driven environment.
Proven experience managing teams, vendors and day-to-day business operations.
Experience coordinating licences, regulatory requirements or government liaison will be an added advantage.
Strong negotiation, problem-solving and organisational skills.
Excellent communication and stakeholder management skills.
Strong understanding of operational controls, reporting and performance management.
Ability to work independently, take ownership and drive results in a fast-paced environment.
N250,000 - N350,000 monthly.
Method of Application
- Interested and qualified candidates should submit their CV and cover letter to:
- [email protected]
- using “Operations/Facility Officer– Port Harcourt” as the subject of the mail.
- Click here to Apply
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