Operations Manager
AI summary
Raphael Group is hiring a highly organized and results-driven Operations Manager to oversee day-to-day operations of its growing real estate business in Nigeria. The role involves coordinating teams, improving processes, managing property listings and sales pipelines, and supporting management with strategy and reporting. This is a full-time remote position requiring a degree and at least two years of experience.
- Full-time remote role based in Nigeria
- Salary range NGN 250,000 – 400,000
- Requires a degree and minimum 2 years experience
- Focus on real estate operations, process improvement, and team coordination
- Flexible working hours
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in HoThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Raphael Group and the role in Ho.
- Add concrete examples related to sales, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ho under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Raphael Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Operations Manager
Raphael Group
Management & Business Development
Today
Easy apply
New
Remote (Work From Home)
Full Time
Real Estate
NGN
250,000 - 400,000
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Job summary
We are seeking a highly organized, strategic, and results-driven Operations Manager to oversee and improve the day-to-day operations of a growing real estate business.
The ideal candidate will be responsible for ensuring that people, processes, systems, property listings, client activities, sales support functions, and administrative workflows.
Min Qualification:
Degree
Experience
Level:
Entry level
Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - Flexible Hours
Applicant
Location: Remote (Work From Home), Nigeria
Job descriptions &
in operations, administration, project
management, business management, real estate operations, or a related
field.
Previous
as an Operations Manager, Operations Lead, Business Operations
Manager, Project Manager, or similar leadership role is strongly
preferred.
within real estate, property management, construction, sales, or a related
industry is an advantage.
Proven
managing teams, workflows, projects, or multiple operational
functions.
Strong
understanding of business operations, process improvement, and performance
management.
Strong
understanding of client management, sales support, and business workflows.
Excellent
organizational and time management skills.
Strong
leadership, delegation, and team coordination abilities.
Excellent
written and verbal English communication skills.
Strong
problem-solving and decision-making skills.
Ability
to analyze operational data and translate findings into practical actions.
Strong
proficiency with digital productivity, communication, CRM, and project
management tools.
with tools such as Google Workspace, Microsoft Office, Slack, ClickUp,
Asana, Trello, Notion, Monday.com, CRM platforms, or similar tools.
Strong
reporting, documentation, and presentation skills.
Ability
to manage multiple priorities in a fast-paced environment.
Ability
to work independently and take ownership of responsibilities.
High
level of accountability, professionalism, discretion, and attention to
detail.
Reliable
internet connection and suitable equipment for remote work.
Willingness
and ability to work according to a schedule aligned with Eastern Time
(ET).
Key Skills:
Real
Estate Operations
Operations
Management
Team
Leadership
Process
Improvement
Project
Coordination
Sales
Operations
Client
Management
Workflow
Management
Performance
Management
Property
Operations
Strategic
Planning
Problem-Solving
Decision-Making
Reporting
& Analytics
SOP
Development
Resource
Management
Communication
Time
Management
Risk
Identification
Accountability
& Follow-Up
Performance Expectations:
Performance
will be assessed based on factors including:
Operational
efficiency and effectiveness.
Timely
completion of projects and deliverables.
Team
productivity and accountability.
Effective
coordination of sales, marketing, property, and administrative workflows.
Successful
implementation and improvement of operational processes.
Quality
and accuracy of operational reporting.
Reduction
of recurring operational issues and bottlenecks.
Effectiveness
of team coordination and internal communication.
Accuracy
and organization of property, client, and operational records.
Timely
handling and follow-up of client and business-related activities.
Adherence
to company processes, policies, and standards.
Quality
and speed of problem resolution.
Resource
utilization and operational cost efficiency.
Successful
execution of property campaigns, projects, and company initiatives.
Ability
to identify risks and address operational challenges proactively.
Contribution
to overall business performance, client experience, and organizational
growth.
What We Offer:
Remuneration: NGN
275,000 monthly.
Fully
remote work arrangement.
Opportunity
to work closely with Management and influence the operations of a growing
real estate business.
Professional
growth and leadership development opportunities.
Opportunity
to build and improve systems, processes, and operational structures.
Exposure
to real estate sales, property marketing, client management, and business
operations.
A
dynamic and performance-driven working environment.
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Requirements
- Minimum
- of 2–5 years'
Responsibilities
- Oversee the company's day-to-day operational activities and
- ensure smooth execution of business processes.
- Coordinate
- internal teams, workflows, projects, and activities across sales,
- marketing, administration, and other business functions.
- Develop,
- implement, and continuously improve standard operating procedures
- (SOPs), workflows, and internal processes.
- Monitor
- team performance, productivity, deliverables, and adherence to
- established processes.
- Set
- clear operational expectations, deadlines, and performance standards.
- Coordinate
- workflows relating to property listings, client enquiries, property
- marketing, sales activities, and other real estate operations.
- Ensure
- property information, listings, documents, and related operational
- records are properly organized and updated.
- Monitor
- sales and operational pipelines to ensure leads, client enquiries,
- appointments, property viewings, and follow-ups are handled
- appropriately.
- Track
- ongoing projects, assignments, property-related activities, and
- operational deliverables to ensure timely completion.
- Follow
- up with team members and relevant stakeholders on outstanding tasks,
- client matters, and deadlines.
- Identify
- operational inefficiencies, bottlenecks, recurring issues, and areas for
- improvement.
- Develop
- and implement practical solutions to improve efficiency, productivity,
- client experience, and service delivery.
- Coordinate
- internal communications and ensure important information is communicated
- effectively across teams.
- Prepare
- and maintain operational reports, trackers, dashboards, and performance
- updates.
- Monitor
- key operational and business metrics and provide regular reports and
- recommendations to Management.
- Support
- Management in implementing business strategies, operational initiatives,
- campaigns, and organizational priorities.
- Work
- closely with sales and marketing teams to ensure operational support for
- property campaigns, launches, promotions, and lead-generation
- activities.
- Coordinate
- with agents, contractors, vendors, service providers, property partners,
- and other relevant stakeholders where applicable.
- Monitor
- the progress of property-related activities and ensure relevant
- stakeholders are informed of updates, delays, or issues.
- Assist
- in resource planning and ensure teams have the tools, information, and
- systems required to perform effectively.
- Monitor
- operational costs and identify opportunities for improved resource
- utilization and cost efficiency.
- Establish
- and maintain systems for documentation, reporting, accountability, and
- follow-up.
- Support
- the planning and execution of company projects, campaigns, property
- launches, events, and special initiatives.
- Ensure
- operational policies, procedures, and company standards are consistently
- followed.
- Escalate
- significant operational risks, client issues, delays, or performance
- concerns to Management promptly.
- Maintain
- confidentiality when handling sensitive company, client, employee,
- property, and business information.
- Continuously
- identify opportunities to improve the company's operational structure,
- client experience, and ways of working.
- Perform
- other reasonable operational and management duties assigned by
- Management.