People & Systems Manager
AI job insight
A premium bridal fashion brand is hiring a People & Systems Manager to build and manage systems, processes, people and administrative structures. The role focuses on systems integration and process automation using Zoho or a comparable platform, plus HR and operations coordination.
- Full-time role with systems and HR focus
- Own Zoho or similar platform implementation
- Build SOPs, workflows and dashboards
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A premium bridal fashion brand is hiring a People & Systems Manager to build and manage systems, processes, people and administrative structures. The role focuses on systems integration and process automation using Zoho or a comparable platform, plus HR and operations coordination.
- Full-time role with systems and HR focus
- Own Zoho or similar platform implementation
- Build SOPs, workflows and dashboards
- Coordinate recruitment, onboarding and HR processes
- Coordinate across Sales, Production, Finance and Retail
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NigerThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest People & Systems Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to West Africa Vocational Education and the role in Niger.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this People & Systems Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Niger under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research West Africa Vocational Education before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Our client, a premium bridal fashion brand, is seeking an organised, systems-oriented, and people-focused
People & Systems Manager
to join its team.
The successful candidate will be responsible for building and managing the systems, processes, people, and administrative structures required for the business to operate efficiently, consistently, and to a high standard.
A key part of this role is
systems integration and process automation
. The successful candidate will use Zoho or a comparable integrated business-management platform to connect workflows, automate routine processes, improve visibility, and strengthen accountability across the organisation.
What You\'ll Be Responsible For
Business Operations & Execution
Coordinate day-to-day business operations and translate management priorities into clear actions, owners, and deadlines.
Build, document, and continuously improve SOPs, workflows, approval processes, and operational controls.
Maintain operational dashboards and trackers.
Identify bottlenecks, missed deadlines, and recurring operational issues before they escalate.
Coordinate execution across Sales, Product/Production, Finance, Retail, and other functions.
Coordinate key customer, bridal, inventory, and vendor commitments.
Ensure cross-functional activities are completed efficiently and within agreed timelines.
Systems Integration & Process Automation
Own the implementation, administration, and continuous improvement of Zoho or a comparable integrated business-management platform.
Map business processes and translate them into practical digital workflows.
Develop workflows across CRM, sales, inventory, tasks/projects, HR, approvals, customer service, and reporting.
Integrate systems to reduce duplicated data entry, disconnected spreadsheets, and unnecessary manual processes.
Build automated workflows, alerts, approval processes, dashboards, and management reports.
Maintain system data quality, user permissions, documentation, and adoption standards.
Train employees on relevant systems and monitor compliance.
Manage external Zoho/system specialists where required while retaining ownership of business requirements, implementation, and outcomes.
Human Resources & People Management
Coordinate recruitment, onboarding, probation, confirmation, leave, attendance, employee documentation, and exit processes.
Ensure employees have current job descriptions, clear responsibilities, and measurable performance expectations.
Maintain accurate HR records.
Support the implementation of HR policies, employee relations, disciplinary processes, and grievance procedures.
Coordinate performance reviews and work with managers to address underperformance, behavioural issues, and development needs.
Promote a culture of ownership, accountability, professionalism, collaboration, and high standards.
Learning, Training & Development
Own the company\'s training calendar, onboarding programme, and ongoing employee development plan.
Conduct training-needs assessments with managers.
Translate identified capability gaps into practical learning interventions.
Coordinate product knowledge, customer service, sales, systems, SOP/operations, and leadership training as required.
Source and coordinate internal and external trainers.
Maintain training records and assess whether training interventions improve performance.
Ensure new employees are properly oriented on company culture, policies, systems, role expectations, and operating standards.
Performance Management & Culture
Coordinate company-wide KPI and performance-management processes, including reviews, improvement plans, and follow-up actions.
Maintain visibility of team performance and ensure agreed actions and development commitments are completed.
Support managers in setting expectations, holding teams accountable, and addressing performance gaps promptly.
Coordinate recognition and feedback processes.
Reinforce company values through management routines, training, and communication.
Use people and performance data to identify recurring capability, accountability, or organisational issues and recommend solutions.
What We\'re Looking For
We\'re looking for a
systems-oriented people and operations professional
who can bring structure, accountability, and efficiency to a growing organisation.
The ideal candidate should be comfortable working across operations, HR, administration, systems, and process improvement. They should be able to translate business needs into practical processes and digital workflows while also managing people-related responsibilities and ensuring that teams consistently follow agreed standards.
Requirements
Bachelor\'s degree in
Business Administration, Operations, Human Resources, Management, Information Systems, or a related discipline
.
5 years of relevant experience
across business operations, administration, HR/people management, process improvement, or organisational systems.
Strong hands-on experience implementing or administering
Zoho applications
is highly desirable.
Experience with a comparable ERP, CRM, or integrated business-management platform will also be considered.
Demonstrable experience mapping processes, configuring workflows, improving systems adoption, and using automation/reporting to improve execution.
Practical experience in HR administration, performance management, training coordination, and employee lifecycle processes.
Strong project-management, documentation, analytical, and problem-solving skills.
Ability to work across multiple departments and drive accountability.
Strong organisational and communication skills.
Ability to manage confidential employee, business, and operational information appropriately.
Experience in
fashion, retail, luxury, e-commerce, consumer goods, or another fast-moving customer-focused business
is an advantage.
Check how your CV matches this job
Method of Application
- Interested and qualified candidates should forward their CV to:
- [email protected].
- using the position as subject of email.
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- Download in different templates.