Product Lead, Trust and Compliance

You will report to the Product Executive and coordinate dependencies with other functional teams and external partners. You don’t need to be a lawyer, but you must be able to work precisely with legal, regulatory and financial-risk requirements.

Today, fraud and compliance problems can stretch across several teams and systems. Your job is to bring them together under one clear product strategy: one that improves visibility, makes it safe to act quickly, and closes recurring loopholes without putting unreasonable friction on the legitimate people who use Chowdeck every day.

As the Product Lead, Trust and Compliance at Chowdeck, you will own the product systems behind KYC, fraud detection, investigation and containment across customers, vendors, riders, agents, wallets, payments and payouts.

Key Accountabilities

• What you will own:
• KYC product journeys and verification coverage across customers, vendors, riders and agents.
• Trust and compliance readiness for new products and markets.
• Fraud visibility, including case records, monitoring signals, alerts and investigation access.
• Containment capabilities such as account freezes, payout holds, blocked payment details and reward reversals.
• The product process for fraud severity, response expectations, evidence preservation and case close-out.
• The recurring-loophole register, and coordinating product fixes across teams.
• In this role you’ll be required to:
• Partner with engineering and data teams to turn known fraud patterns into monitors, alerts and validated automated controls.
• Work with the relevant stakeholders to turn policy and regulatory requirements into product experiences people can actually use.
• Make sure investigators have the evidence and access they need, while keeping sensitive information protected.
• Define measures for internal detection, time to detect, time to contain, loss exposure, recovery and impact on legitimate users.
• Set the product strategy and roadmap for KYC, fraud visibility and containment.
• Coordinate root-cause fixes across product areas and escalate open risks with clear recommendations.
• Work with internal teams and external partners to improve containment, freezes, recalls and recovery.
• What success looks like:
• High-risk activity can be contained quickly through controlled, auditable actions.
• Alert quality improves without overwhelming investigators or repeatedly blocking legitimate users.
• More fraud cases are caught internally before victims or partners report them.
• Investigations preserve evidence and follow consistent severity, escalation and close-out rules.
• Recurring product loopholes have owners, target dates and verified fixes.
• KYC requirements and outstanding verification gaps are visible and actively managed.

Requirements

• You’re perfect for the role if you have:
• Clear written communication and disciplined documentation habits.
• The ability to work closely with engineering and data partners on monitoring and automation.
• At least 6 years of product management experience, including work in fintech, payments, identity, fraud, risk or compliance.
• Comfort working with sensitive data, investigations and cross-functional stakeholders.
• A track record of turning risk or policy requirements into product capabilities and operating processes.
• Strong judgement when balancing prevention, customer friction, operational workload and financial exposure.
• Bonus points if you have:
• Experience launching trust or compliance products across multiple countries.
• Experience working with payment partners, banks, regulators or law enforcement processes.
• Experience with KYC providers, device intelligence, payments monitoring or transaction risk.
• How to Apply
• Interested and qualified candidates should:
• Click here to apply online
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• Lagos State