Provider Tariff and Resolutions Manager
AI summary
AXA Mansard Insurance Plc is hiring a Provider Tariff and Resolutions Manager in Lagos. The role focuses on negotiating and managing tariffs for hospitals, clinics, and partner providers, resolving tariff escalations, and ensuring cost-effective, high-quality healthcare services for insured members. The position also involves leading a resolution team, improving processes, and working with claims and operations to optimize provider performance.
- Role based in Lagos with provider tariff negotiation and management focus
- Involves leading a resolution team and handling escalations within 24 hours
- Requires collaboration with claims and operations on cost and performance data
- Opportunity to work in a major Nigerian financial services institution
AI job guide
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AI salary guide
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- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, OperationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Provider Tariff and Resolutions Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to AXA Mansard Insurance Plc and the role in Not specified.
- Add concrete examples related to call_center, internship, Operations, ideally with measurable outcomes or clear responsibilities.
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Source and safety check
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- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
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- Prepare examples with clear responsibilities, tools used and measurable outcomes.
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Original source description
Job Title: Provider Tariff and Resolutions Manager
Provider Tariff and Resolutions Manager at AXA Mansard Insurance Plc
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Sep 21, 2026, 12:15 PM
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AXA Mansard is one of the foremost Financial Institutions in Nigeria, that has been offering world class financial services over the years.
We are recruiting to fill the position below:
Location: : Lagos
Job Objective
Negotiate and manage tariffs for hospitals, clinics, and other partner providers to ensure cost-effective, high-quality healthcare services for insured members. Resolve tariff related escalations and ensure cost effective healthcare services for insured members.
Responsible for developing, maintaining, and optimizing tariff structures for all tiers and cadres of partner healthcare providers.
Responsibilities
- Lead all negotiations with hospitals, clinics, and other providers regarding service rates and update contract terms.
- Act as a liaison between customers, providers, contact centre, and other internal stakeholders to facilitate prompt resolution and approval of pre authorization requests
- Supervise the resolution team to ensure prompt closure of point of care negotiations
- Ensure prompt resolution of all providers and enrollees’ complaints.
- Provide coaching, training, and support to ensure consistent handling and resolution of escalations by the resolution team.
- Communicate outcomes clearly and professionally to customers and partners.
- Assists the unit head on all other operation matters
- Ensure that healthcare providers comply with the agreement concerning billing and quality of medical care.
- Develop and implement provider tariff models across all tiers and cadres of provider
- Ensure tariffs are fair, competitive, and aligned with the organisation’s goals.
- Oversee the tariff negotiation team and ensure efficiency in tariff negotiations, appropriate provider tiering and prompt close out of tariff reviews
- Any other duties may be assigned by the unit head.
- Work across the various team to identify the root cause and lead process improvements
- Work in collaboration with the claims team to analyse medical cost trends, claims data, and provider performance to inform tariff adjustments
- Maintain an up-to-date database of provider tariffs and contracts
- Tracks and monitors all incoming escalations and ensures they are resolved within 24 hours by the appropriate issue owner
- Prepare regular reports on provider negotiations, tariff trends and unit operations
- Support provider on-boarding and contract implementation processes.
- Identify areas for cost optimization and value-based pricing opportunities.
- Benchmark against competition’s tariff to ensure efficiency and cost control
- Ensure prompt upload and approval of negotiated tariff on the core business application
- Education/ Professional Qualification
- Relevant postgraduate (MPH, MSc, MBA) and/or professional qualification would be an added advantage.
- MBBS / MBChB
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- View all Jobs in Nigeria
- Lagos State