Receptionist – Apartment Hotel
AI summary
Experienced Receptionist needed at a serviced apartment facility in Apo, Abuja. The role covers front-office operations, reservations, guest check-in/check-out, and coordination with housekeeping and maintenance. Candidates need 7+ years of hands-on hospitality experience and proficiency with PMS/OTA platforms.
- Front-office role at a serviced apartment in Apo, Abuja
- 7–9 years of hotel or serviced-apartment experience required
- Must manage PMS, OTA and online booking platforms
- Bachelor’s, HND or OND in Hospitality/Business or related field
- Strong customer service, communication and administrative skills
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist – Apartment Hotel evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Startup Soar (Recruitment Services) and the role in Abuja.
- Add concrete examples related to security, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist – Apartment Hotel role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Startup Soar (Recruitment Services) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The successful candidates will serve as the first point of contact for guests, ensuring smooth check-in and check-out, effective reservation management, prompt response to enquiries and a professional guest experience.
The ideal candidates should have 7–9 years of practical, hands-on experience working in hotels, serviced apartments, short-let apartments or similar hospitality environments, with strong customer service, communication, administrative and front-office skills.
We are seeking experienced, professional and customer-focused Receptionists to manage guest reception and front-office operations at a serviced apartment facility in Apo, Abuja.
Key Responsibilities
- Prepare daily reception and operational reports for management.
- Manage reservations, guest enquiries, requests and service needs.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
- Handle guest complaints professionally and escalate issues when necessary.
- Provide information about apartment facilities, services, policies and local attractions.
- Maintain accurate guest records, bookings, payments and reception documentation.
- Handle guest check-in and check-out accurately and efficiently.
- Monitor guest arrivals, departures, reservations and special requests.
- Welcome guests and provide a professional and friendly reception experience.
- Manage and update bookings across PMS, OTA and online booking platforms.
- Requirements & Qualifications
- Minimum of 7 years of practical, hands-on experience working in a hotel, serviced apartment, short-let apartment or similar hospitality environment.
- Ability to coordinate effectively with housekeeping, maintenance, security and other departments.
- High level of professionalism, attention to detail and personal presentation.
- Practical experience managing OTA and online booking platforms.
- Proficiency in Microsoft Excel and other relevant computer applications.
- Experience handling reservations, guest check-in/check-out, payments and guest records.
- Excellent communication, interpersonal and customer service skills.
- Bachelor’s Degree, HND or OND in Hospitality Management, Business Administration or a related field.
- Strong knowledge of guest service, reservation management and front-office procedures.
- Strong problem-solving, organisational and administrative abilities.
- Ability to handle guest complaints and difficult situations professionally.
- Proven experience in front-office/reception operations.
- Proficiency in PMS and hotel management software.
- Ability to work shifts, weekends and public holidays when required.
- N150,000 / Monthly.
- How to Apply
- Interested and qualified candidates should send their CV to
- startupsoarhr@gmail.com
- using "Receptionist – Apartment Hotel, Apo, Abuja" as the subject of the email.
- Note:
- Only shortlisted candidates will be contacted.
- Application Deadline:
- 13th October, 2026.
- View all Jobs in Nigeria
- Abuja