Receptionist
AI summary
C&I Global Limited in Lagos is hiring a Receptionist to manage customer relations, order processing, pickup and delivery coordination, complaint handling, and record keeping for their laundry services. The role requires an HND, 2 years experience, and strong communication skills, offering NGN 100,000 monthly.
- Customer-facing receptionist role for laundry services company in Lagos
- Responsibilities include customer relations, order processing, and delivery coordination
- Requires HND in business administration, marketing, or related field
- 2 years experience preferred; entry level accepted
- Salary: NGN 100,000 monthly
- Full-time position, 8am to 5pm working hours
- Location: Omole Phase One, Ojodu Berger, Lagos
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 100,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in driver, sales, cleaningThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to C&I Global Limited and the role in Lagos.
- Add concrete examples related to driver, sales, cleaning, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Receptionist role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research C&I Global Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
C
Receptionist
C&I Global Limited
Customer Service & Support
Today
Easy apply
New
Featured
Lagos
Full Time
Hospitality & Hotel
NGN
70,000 - 150,000
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Job summary
We seek to hire a suitable candidate for this role.
Min Qualification:
HND
Experience
Level:
Entry level
Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location: Lagos, Nigeria
Job descriptions &
in customer service is an advantage.
Good computer skills and knowledge of Microsoft Office and WhatsApp Business.
Skills Required:
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Good organizational and time-management skills.
Ability to work under pressure.
Attention to detail and accuracy.
Key Performance Indicators (KPIs):
Customer satisfaction rating of 90% or above.
Respond to customer inquiries within 5–10 minutes during business hours.
Resolve complaints within 24 hours.
Increase customer retention and repeat business.
Maintain accurate order records with minimal errors.
Location: Omole Phase One, Ojodu Berger, Lagos
Remuneration: NGN
100,000 Monthly
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Requirements
- HND in business administration, marketing, or a related field.
- Previous
Responsibilities
- Customer Relations:
- Welcome and attend to customers professionally, both in person and through phone calls, WhatsApp, email, and social media.
- Answer customer inquiries about laundry services, prices, and turnaround times.
- Build and maintain strong relationships with customers.
- Order Processing:
- Receive and record customers’ laundry garments accurately.
- Prepare invoices and receipts.
- Ensure garments are properly tagged and documented to avoid losses.
- Pickup and Delivery Coordination:
- Schedule and coordinate pickup and delivery services.
- Follow up with drivers and operations staff to ensure timely delivery.
- Inform customers of any delays or changes.
- Complaint Handling:
- Receive and resolve customer complaints regarding delays, damaged items, or lost garments.
- Escalate complex issues to management when necessary.
- Follow up to ensure customers are satisfied with the resolution.
- Customer Retention:
- Follow up with existing customers after service delivery.
- Contact inactive customers and encourage them to use the company’s services again.
- Maintain a database of customers and their preferences.
- Sales and Promotion:
- Inform customers about promotions, discounts, and new services.
- Encourage customers to use additional services such as dry cleaning, express service, or home delivery.
- Help generate repeat business and referrals.
- Record Keeping and Reporting:
- Maintain accurate customer records and service logs.
- Prepare daily, weekly, and monthly reports on customer complaints, feedback, and service performance.