Relationship Officer
AI summary
Fidelity Bank is hiring a full-time Relationship Officer to manage and grow a portfolio of individual and corporate customers across Nigeria. The role involves building strong client relationships, recommending banking products, handling account opening, cross-selling, and supporting credit and risk assessments. The position also includes marketing and business development activities to attract new customers and deepen existing relationships.
- Full-time, on-site role based in Nigeria
- Manage and grow individual and corporate customer portfolios
- Cross-sell and upsell banking products and services
- Support credit and risk assessments and prepare customer performance reports
- Participate in marketing and business development activities
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fidelity Bank and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Officer role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fidelity Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Fidelity Bank is today ranked amongst the top 10 in the Nigerian banking industry, with presence in the major cities and commercial centres of Nigeria. Over the years, the bank has been reputed for integrity and professionalism. It is also respected for the quality and stability of its management. Fidelity staff are also respected in the Nigerian banking ind...
Relationship Officer
Job Type: Full Time
Qualifications
BA/BSc/HND
,
Professional Certificate
Bachelor’s Degree in Banking and Finance, Business Administration, Economics, or a related field; relevant professional certifications are an added advantage.
Customer relationship management skills, including the ability to build trust, maintain long-term partnerships, and provide proactive client support.
Sales and business development capabilities, with experience in identifying opportunities, cross-selling financial products, and meeting revenue or portfolio growth targets.
Strong communication and interpersonal skills for engaging with clients, presenting solutions, negotiating terms, and collaborating with internal stakeholders.
Analytical and problem-solving skills, including the ability to assess customer needs, review account performance, and support basic credit and risk evaluations.
Organizational and time management skills, with the ability to manage multiple client accounts, prioritize tasks, and meet deadlines.
Basic knowledge of banking operations, retail and corporate banking products, and regulatory requirements in the Nigerian financial services environment.
Proficiency in standard office productivity tools (e.g., MS Word, Excel, PowerPoint) and familiarity with core banking or CRM systems.
Prior experience in a relationship management, customer service, or sales role within financial services or a similar industry is highly beneficial.
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- Fidelity Bank on www.linkedin.com
- to apply
- Build your CV for free.
- Download in different templates.
Experience
Location: Nigeria
Job Field: Sales and Business Development
Role Description
The Relationship Officer is a full-time, on-site role based in Nigeria, responsible for managing and growing a portfolio of individual and corporate customers.
This position involves building strong client relationships, understanding customer needs, and recommending appropriate banking products and services.
The Relationship Officer will handle account opening, cross-selling and upselling of products, monitoring account activity, and ensuring prompt resolution of customer inquiries and issues.
The role includes preparing reports on customer performance, supporting credit and risk assessments, and coordinating with internal teams to ensure efficient service delivery.
The Relationship Officer will also participate in marketing and business development activities to attract new customers and deepen existing relationships.