Relationship Officer (Personal Banking)
AI summary
Careers Verified Limited is recruiting Relationship Officers (Personal Banking) across multiple states in Nigeria on a full-time basis. The role focuses on generating new business, understanding customer financial needs, promoting banking products, and achieving sales and revenue targets. The bank seeks proactive, customer-focused candidates to grow its retail and personal banking portfolio.
- Full-time role across 27 Nigerian states including Lagos, Abuja FCT, Rivers, Kano, and Oyo
- 30 open positions available
- Focus on customer acquisition, sales targets, and portfolio growth
- Requires proactive, target-driven, and customer-focused candidates
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Officer (Personal Banking) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Careers Verified Limited and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Officer (Personal Banking) role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Careers Verified Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
Job Title: Relationship Officer (Personal Banking)
Relationship Officers (Personal Banking) at Careers Verified Limited - 30 Openings
⏲
Sep 23, 2026, 7:11 AM
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View all Banking & Financial Services jobs
At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.
We are recruiting to fill the position below:
Locations:
Abia, Abuja (FCT) , Akwa Ibom , Anambra, Bayelsa, Benue, Borno, Cross River , Delta, Ebonyi, Edo, Ekiti, Enugu, Gombe, Imo, Kaduna, Kano, Kebbi, Kogi, Kwara , Lagos, Niger, Ogun, Ondo, Osun, Oyo, Plateau, Rivers, Sokoto, & Taraba
Employment Type: Full-time
Job Summary
The ideal candidate will be responsible for generating new business, understanding customers’ financial needs, providing suitable banking solutions, and maintaining strong customer relationships while achieving assigned sales and revenue targets.
We are seeking a proactive, customer-focused, and target-driven Relationship Officer – Personal Banking to acquire new customers, manage existing relationships, promote banking products, and drive the growth of the bank’s retail and personal banking portfolio.
Key Responsibilities
- Prepare regular reports on sales activities, customer acquisition, pipeline, and portfolio performance.
- Ensure accurate completion and submission of account opening and customer documentation.
- Maintain up-to-date customer records and sales activity reports.
- Meet or exceed assigned monthly sales, acquisition, portfolio growth, and revenue targets.
- Promote and sell banking products including savings/current accounts, loans, cards, investments, digital banking solutions, and other approved products.
- Conduct market visits, customer calls, and other business development activities to generate leads.
- Develop and maintain strong, long-term relationships with existing and prospective customers.
- Follow up on prospective customers and convert qualified leads into active customers.
- Cross-sell and up-sell relevant banking products to existing customers.
- Manage and grow an assigned portfolio of personal banking customers.
- Participate in branch marketing campaigns, customer acquisition drives, and other business development initiatives.
- Monitor customer transactions and identify opportunities for increased engagement and product penetration.
- Ensure compliance with the bank’s policies, KYC requirements, regulatory guidelines, and internal controls.
- Acquire new customers through direct sales, referrals, networking, and business development activities.
- Resolve customer enquiries and complaints promptly or escalate them through the appropriate channels.
- Identify customers’ financial needs and recommend appropriate products and services.
- Key Performance Indicators (KPIs)
- Compliance and documentation accuracy
- Lead conversion rate
- Customer retention and engagement
- Loan/product disbursement and uptake
- Revenue generation
- Achievement of assigned sales targets
- Deposit and portfolio growth
- Cross-selling and product penetration
- New customer acquisition
Requirements
- Strong communication, negotiation, and interpersonal skills.
- Good knowledge of retail banking products and customer acquisition practices.
- Proficiency in Microsoft Office and basic digital tools.
- Candidates with strong sales
Experience
in banking, fintech, telecommunications, FMCG, or other customer-facing industries may be considered.
Excellent customer service and relationship-management abilities.
Strong prospecting, lead-generation, and conversion skills.
Minimum of Bachelor’s Degree / HND in Business Administration, Marketing, Economics, Finance, Banking, or a related field.
Ability to work independently and under pressure in a target-driven environment.
1–3 years of
in sales, business development, relationship management, or retail banking is an advantage.
Key Competencies:
Integrity and Professionalism.
Relationship Management
Business Networking
Sales & Business Development
Persuasion & Influencing
Target Orientation
Customer Service
Problem Solving
Communication & Negotiation
Customer Acquisition
Attention to Detail
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application
Deadline:
31st October, 2026.
View all Jobs in Nigeria
Aba and 5 other locations
Aba
,
Abia State
,
Anambra State
,
Bayelsa State
,
Akwa Ibom State
,
Abuja
Relationship Officer job vacancies in Nigeria