RMNCAEH Quality of Care (QoC) Mentor
AI summary
Jhpiego is hiring a Quality of Care Mentor to provide on-site mentoring, coaching, and technical assistance to health facilities in Birnin Tudu, Kebbi, Nigeria. The role focuses on strengthening Reproductive, Maternal, Newborn, Child, Adolescent Health and Nutrition services through data-driven quality improvement and adherence to national clinical standards. Candidates need a BA/BSc/HND or MBA/MSc/MA and at least 5 years of experience.
- Full-time NGO role based in Birnin Tudu, Kebbi
- Requires BA/BSc/HND or MBA/MSc/MA plus 5 years experience
- Focus on mentoring, coaching, and quality improvement in RMNCAH+N services
- Involves regular facility visits and quarterly QoC assessments
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in cleaning, entregador, Quality ImprovementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest RMNCAEH Quality of Care (QoC) Mentor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jhpiego - John Hopkins University and the role in Not specified.
- Add concrete examples related to cleaning, entregador, Quality Improvement, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this RMNCAEH Quality of Care (QoC) Mentor role in cleaning, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jhpiego - John Hopkins University before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
"What are we aiming at?”
That’s the question our first president, Daniel Coit Gilman, asked at his inauguration in 1876. What is this place all about, exactly? His answer:
"The encouragement of research . . . and the advancement of individual scholars, who by their excellence will advance the sciences they pursue, and the society where ...
RMNCAEH Quality of Care (QoC) Mentor
Job Type: Full Time
Qualifications
- BA/BSc/HND
- ,
- MBA/MSc/MA
Experience
5 years
Location: Kebbi
Job Field: NGO/Non-Profit
Location: Birnin Tudu, Kebbi
Job Summary
The RMNCAEH Quality of Care (QoC) Mentor will provide routine on-site mentoring, coaching, and technical assistance to health facilities to strengthen the quality of Reproductive, Maternal, Newborn, Child, Adolescent Health and Nutrition (RMNCAH+N) services.
The mentor will support facilities to identify quality gaps through data-driven approaches, strengthen adherence to national clinical standards and guidelines, institutionalize quality improvement processes, and enhance service delivery outcomes.
They will conduct quarterly QoC assessment across supported facilities using the 8 standards of car.
Goal
To improve the quality of RMNCAEH and Nutrition services through continuous mentoring, coaching, quality improvement support, and data-driven decision-making at supported health facilities.
Specific Objectives
Strengthen health worker competencies in the delivery of high-impact RMNCAEH and Nutrition interventions.
Improve the use of service delivery data for identification and resolution of quality gaps.
Strengthen Infection Prevention and Control (IPC) practices within supported facilities.
Improve referral and feedback mechanisms for maternal, newborn, child, adolescent health, and nutrition services.
Establish, revitalize, and strengthen functional Quality Improvement Teams (QITs).
Institutionalize continuous quality improvement using recognized QI methodologies and tools.
At least 5 years of relevant professional
in RMNCAEH, primary healthcare, quality improvement, or health systems strengthening.
At least 3 years of demonstrated
providing facility-level mentoring, coaching, supportive supervision, or technical assistance to healthcare providers.
Demonstrated
working with primary healthcare facilities and health workers, preferably within Nigeria.
supporting the implementation of maternal, newborn, child, adolescent health and nutrition interventions.
conducting Quality of Care assessments using national or recognized QoC standards and assessment tools.
Demonstrated
in establishing, strengthening, or supporting Quality Improvement Teams (QITs) and facility-level quality improvement initiatives.
applying quality improvement methodologies, particularly Plan-Do-Study-Act (PDSA) cycles.
Demonstrated
using QI tools such as Five Whys, Fishbone/Ishikawa analysis, process mapping, and other root-cause analysis approaches.
supporting health facilities to use routine health information and service delivery data for quality improvement and decision-making.
in Infection Prevention and Control (IPC), referral systems, clinical standards, and adherence to national guidelines.
Previous
working with State Ministries of Health, SPHCDA, LGAs, development partners, or other health-sector stakeholders will be an advantage.
Technical Competencies
The mentor should demonstrate sound knowledge and practical competence in:
RMNCAEH and Nutrition service delivery at primary and secondary healthcare levels.
National clinical standards, guidelines, protocols, and quality-of-care requirements.
Quality Improvement methodologies and tools.
Facility-level QoC assessment and performance improvement.
Data quality assessment, data analysis, interpretation, and use.
DHIS2 and other routine health information.
Remuneration
Jhpiego offers competitive salaries and a comprehensive employee
Responsibilities
Key Responsibilities
- Routine Mentoring and Coaching of health care workers
- The Mentor Will:
- Conduct regular facility visits (20 days per month) to provide on-site mentoring and coaching to healthcare providers.
- Support providers to effectively implement high-impact interventions in maternal, newborn, child, and adolescent health, including nutrition services
- Reinforce compliance with national clinical protocols, standards, and guidelines.
- Observe service delivery practices and provide constructive feedback for performance improvement.
- Facilitate skills transfer through demonstration, bedside coaching, and case reviews.
- Data-Driven Quality Improvement Support
- The Mentor Will:
- Review facility performance data to identify service delivery and quality improvement gaps.
- Support health workers to routinely analyze data from registers, patient records, tally sheets, DHIS2 reports, partographs, maternity registers, child health registers, nutrition registers, and other source documents.
- Guide facility teams to use data for evidence-based decision-making and planning.
- Track priority quality indicators and support facilities to improve performance.
- Quality Improvement (QI) Processes
- The Mentor Will:
- Support facilities to identify priority quality problems using routine service delivery data.
- Facilitate root cause analysis using quality improvement tools including:Five Whys Analysis, Fishbone (Ishikawa) Diagram and Process Mapping
- Support facility teams to prioritize identified causes and develop change ideas.
- Guide facility teams in the application of the Plan-Do-Study-Act (PDSA) cycle to test and implement solutions.
- Monitor progress of improvement projects and document lessons learned and best practices.
- Strengthening Quality Improvement Teams (QITs)
- The Mentor Will:
- Support facilities to inaugurate or revitalize Quality Improvement Teams (QITs).
- Orient QIT members on their roles and responsibilities.
- Facilitate the development of facility-specific quality improvement plans.
- Support QITs to conduct monthly meetings and maintain meeting records.
- Review QIT action plans and monitor implementation of agreed actions.
- Promote multidisciplinary participation and ownership of quality improvement activities.
- Maternal, Newborn, Child, Adolescent Health and Nutrition Support
- The Mentor Will:
- Provide technical guidance on quality service delivery across RMNCAEH and Nutrition service areas.
- Support implementation of interventions aimed at reducing maternal, newborn, and child morbidity and mortality.
- Strengthen nutrition assessment, counseling, referral, and follow-up systems.
- Promote adherence to standards for ANC, labor and delivery, postnatal care, newborn care, child health, adolescent health, and nutrition services.
- Referral System Strengthening
- The Mentor Will:
- Provide technical support to strengthen two-way referral systems.
- Ensure proper documentation of referrals and feedback mechanisms between referring and receiving facilities.
- Review referral registers and referral outcomes during mentoring visits. Support facilities to identify and address referral bottlenecks affecting service quality and continuity of care.
- Infection Prevention and Control (IPC)
- The Mentor Will:
- Assess compliance with IPC standards and protocols.
- Provide practical coaching on hand hygiene, environmental cleaning, decontamination, sterilization, and waste management.
- Support facilities to establish and maintain proper healthcare waste segregation and disposal practices.
- Identify IPC gaps and support implementation of corrective actions.
- Promote availability and appropriate use of IPC commodities and personal protective equipment.
- Documentation, Reporting and Follow-Up
- The Mentor Will:
- Develop mentoring visit reports with documented observations, recommendations, and action points.
- Maintain records of mentorship sessions, QI activities, and facility performance improvements.
- Share feedback with facility management and relevant stakeholders.
- Monitor implementation of agreed action plans during subsequent visits.
- Highlight best practices, success stories, lessons learned, and persistent challenges requiring escalation.
- Deliverables
- The Mentor Shall Produce:
- Monthly facility mentorship reports.
- Facility-specific quality improvement projects.
- Root cause analysis reports for identified quality gap and improvement tracking records.
- Monthly QIT meeting reports and attendance records.
- Quarterly QoC Assessment Report
- Required Qualifications
- The RMNCAEH Quality of Care (QoC) Mentor shall possess the following minimum qualifications, professional experience, technical competencies, and personal attributes:
- Educational Qualifications:
- Bachelor’s Degree in nursing, Midwifery, Medicine, Public Health, Community Health, or another relevant health-related discipline from a recognized institution.
- A master’s degree in public health, Nursing, Midwifery, Health Services Management, or a related field will be an added advantage.
- Valid professional registration and current practicing licence with the relevant regulatory body, where applicable.
- Professional
Benefits
package.
Check how your CV aligns with this job
Method of Application
- Interested and qualified? Go to
- Jhpiego - John Hopkins University on jobs-jhpiego.icims.com
- to apply
- Build your CV for free.
- Download in different templates.