Senior HR Generalist

Do you have the expertise to manage end-to-end HR operations, advise managers, resolve employee-related matters, and ensure HR policies and practices align with business objectives and regulatory requirements?

Are you an experienced HR professional who is passionate about building high-performing teams, strengthening workplace culture, and delivering practical HR solutions that drive business growth?

As our Senior HR Generalist Officer, you will play a key role in implementing HR strategies, improving employee experience, strengthening HR processes, and supporting the organisation in attracting, developing, engaging, and retaining talent.

Fina Trust Microfinance Bank is looking for a proactive, analytical, and people-oriented Senior HR Generalist Officer to join our Human Resources team in Lagos!

This role is ideal for a hands-on HR professional who combines strong technical HR knowledge with sound judgement, excellent communication skills, and the ability to work effectively with employees and management across different business units.

Key Responsibilities

• HR Operations and Administration:
• Ensure the effective implementation of HR policies, procedures, and standard operating processes.
• Maintain accurate and up-to-date employee records, personnel files, HR databases, and employment documentation.
• Coordinate day-to-day HR operations and ensure timely, accurate, and efficient delivery of HR services.
• Review and improve HR processes to enhance efficiency, consistency, and employee experience.
• Recruitment, Onboarding and Workforce Planning:
• Coordinate recruitment activities, from job posting and candidate screening to interviews, selection, offer management, and onboarding.
• Partner with line managers to identify workforce requirements and support manpower planning.
• Monitor recruitment timelines and ensure vacancies are filled with qualified candidates within agreed turnaround times.
• Facilitate a smooth onboarding experience for new employees and monitor probation and confirmation processes.
• Employee Relations and Performance Management:
• Promote a professional, respectful, accountable, and performance-driven workplace culture.
• Coordinate the performance management cycle, including goal setting, appraisal reviews, performance calibration, and follow-up actions.
• Support the management of disciplinary cases, grievances, investigations, and performance improvement plans, ensuring appropriate documentation and procedural fairness.
• Provide guidance to managers and employees on HR policies, workplace conduct, attendance, and employee-related matters.
• Learning, Development and Talent Management:
• Identify employee training needs in collaboration with departmental heads.
• Support talent development, succession planning, coaching, and employee career development initiatives.
• Track training outcomes and recommend interventions that address capability gaps and business needs.
• Coordinate training programmes, maintain training records, and monitor participation and effectiveness.
• Compensation, Benefits and Payroll Support:
• Assist with compensation reviews, salary benchmarking, and benefits administration as required.
• Ensure employee records and payroll inputs are accurate, complete, and submitted within agreed timelines.
• Support the administration of employee benefits, medical insurance, group life insurance, pensions, and other welfare initiatives.
• Coordinate HR inputs for payroll processing, including employee movements, salary changes, allowances, deductions, and exits.
• HR Compliance and Employee Documentation:
• Ensure HR practices and employment documentation comply with applicable labour laws, internal policies, and relevant regulatory requirements.
• Maintain proper documentation for recruitment, promotions, transfers, disciplinary actions, leave, confirmation, and separation.
• Maintain strict confidentiality and appropriate access controls over employee information.
• Support internal and external HR audits, regulatory reviews, and the timely resolution of audit findings.
• Employee Engagement, Welfare and Retention:
• Monitor employee feedback and emerging workplace concerns, recommending practical solutions to improve engagement and retention.
• Build positive working relationships across departments while promoting accountability and professionalism.
• Support employee engagement initiatives, recognition programmes, staff welfare activities, and internal communications.
• Support exit interviews, analyse employee turnover trends, and identify opportunities to improve the employee experience.
• HR Analytics and Management Reporting:
• Provide timely and reliable HR information to support management planning and business performance.
• Analyse HR data to identify trends, risks, and opportunities for improvement.
• Maintain accurate HR trackers and dashboards to support evidence-based decision-making.
• Prepare periodic HR reports covering headcount, recruitment, turnover, absenteeism, performance, training, and other workforce indicators.
• What We Are Looking For
• The ideal candidate will possess:
• Experience working with HR information systems, payroll platforms, HR databases, and Microsoft Office applications, particularly Excel.
• A minimum of 5–7 years of progressive HR experience, with practical exposure across multiple HR functions.
• A Bachelor's degree or HND in Human Resources Management, Business Administration, Industrial Relations, or a related discipline.
• Strong knowledge of HR operations, recruitment, employee relations, performance management, compensation and benefits, and HR compliance.
• Professional HR certification, such as CIPM, SHRM, or CIPD, will be an added advantage.
• Experience in banking, microfinance, financial services, or another regulated environment will be an added advantage.
• Excellent analytical, organisational, documentation, and reporting skills.
• The ability to manage multiple priorities, exercise sound judgement, and work with minimal supervision.
• Strong interpersonal, communication, negotiation, and conflict-resolution abilities.
• High integrity, discretion, attention to detail, and a strong commitment to confidentiality.
• What Success Looks Like in This Role
• You will be expected to:
• Support timely recruitment, onboarding, confirmation, and performance appraisal processes.
• Strengthen compliance, improve HR processes, and contribute to employee engagement and retention.
• Ensure employee relations cases are properly documented, managed, and escalated where necessary.
• Provide accurate payroll inputs and HR reports within agreed deadlines.
• Deliver timely and reliable HR services to employees and line managers.
• Maintain accurate employee records and ensure employment documentation is complete.
• Why Join Fina Trust Microfinance Bank?
• Salary: N300,000 - N450,000 per month.
• This is an opportunity to contribute meaningfully to a growing financial services organisation, collaborate with diverse teams, and help create a workplace where people are supported to perform, grow, and deliver results.
• If you are ready to take the next step in your HR career and make a measurable impact, we would love to hear from you!
• At Fina Trust, our people are central to our success.
• How to Apply
• Interested and qualified applicants should send their Resume to:
• [email protected]
• using "Application – Senior HR Generalist Officer" as the subject of the email.
• Application Deadline:
• 1st November, 2026.
• View all Jobs in Nigeria
• Lagos State