Senior Manager - Digital HR and Analytics, Bayobab
AI summary
Bayobab, an MTN Group operating company, is hiring a Senior Manager - Digital HR and Analytics to lead its HR digital transformation agenda across the group. The role covers HR systems strategy, automation and AI adoption, workforce analytics, executive dashboards, employee experience, and HR data governance. Candidates will drive Oracle HCM, Sage Payroll, ServiceNow, Power Automate and Copilot initiatives while building digital capability within HR teams.
- Lead Bayobab Group HR digitisation, automation and AI strategy end-to-end.
- Own HR systems architecture including Oracle HCM, Sage Payroll and ServiceNow.
- Deliver workforce analytics, executive dashboards and predictive people insights.
- Establish HR Automation Centre of Excellence and Copilot Community of Practice.
- Pan-African wholesale digital infrastructure company within the MTN Group.
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Original source description
At Bayobab, we are Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion. Bayobab formerly MTN GlobalConnect is a Pan-African digital wholesale and infrastructure services company founded in 2017, and an operating company in the MTN Group.
Bayobab formerly MTN GlobalConnect manages MTN's international and national major wholesale activities, in addition to offering reliable wholesale and infrastructure solutions for fixed connectivity and wholesale mobility solutions that include international mobile services, Voice, SMS, signaling, roaming and interconnect.
Mission/ Core purpose of the Job
This includes ownership of HR systems, automation initiatives, AI adoption, workforce reporting, dashboarding, data quality, and digital employee
Experience
programmes.
This purpose reflects Bayobab's strategic direction towards HR automation, AI initiatives, Copilot adoption, workflow digitisation, enhanced reporting, and lean HR operating models.
To lead Bayobab Group's HR digital transformation agenda by designing, implementing, and optimising HR technology, automation, AI-enabled solutions, workforce analytics, and reporting capabilities that improve employee experience, enhance operational efficiency, strengthen governance, and enable data-driven people decisions across the Bayobab footprint.
metrics
Automate recurring HR reporting processes.
Employee
& Digital HR Services:
Reduce manual interventions and turnaround times in HR processes.
Improve employee access to HR services through self-service solutions.
Introduce digital-first HR service delivery models.
Design and implement digital employee journeys.
Enhance onboarding, mobility, learning and employee lifecycle experiences.
Governance, Data Quality & Compliance:
Manage system security, access controls and segregation of duties.
Own HR reporting controls and audit readiness.
Ensure compliance with MTN Group and local market requirements.
Establish HR data governance standards.
Lead HR master data quality initiatives.
Leadership & Capability Building:
Develop a culture of experimentation and digital transformation.
Build digital and AI capability within HR teams.
Promote continuous innovation across HR functions.
Lead the Bayobab HR Copilot Community of Practice.
Coach HR teams on automation and data-driven decision-making.
Strategy Development and Implementation as FibreCos HRBP:
Provide guidance and support to FibreCo Opco HR teams and liaise with Bayobab HR team internally
Cascade the HR strategy to FibreCo Opcos aligned with the overarching business goals, under oversight of Bayobab Chief Human Resources Officer (CHRO)
Ensure transition of people and HR go-live activities are completed in line with the overall project timelines
Engage with Bayobab FibreCo business unit where required to support FibreCo Opco HR teams
Oversee onboarding of transitions/transferred employees to the new FibreCo entity
Where applicable provide advisory support to ensure regional employment and labour guidelines, laws and regulations are duly complied with
Ensure effective implementation of HR policies in the FibreCo Opcos, ensuring that all Opcos comply with the set policies
Oversee regular review of the HR strategy and roadmap, under oversight of the CHRO, to ensure its alignment with the changing dynamics of the internal and external ecosystem
Collaborate with Opco HR teams to ensure smooth and seamless transition to the FibreCo entity regarding impacted employees
Typical KPIs
Transformation: % HR processes digitised - % HR processes automated - Automation
Employee self-service utilisation - HR Helpdesk resolution time - Employee
score
AI & Innovation: Copilot adoption within HR - Number of AI use cases deployed - Productivity savings achieved
Data: HR data quality score - Data completeness index - System adoption rate
working in a global/multinational enterprise with a good understanding emerging markets across diverse culture and geographies.
5+ years managerial
in Human Resources leading HR Systems, HR Technology, Analytics, Automation or Digital Transformation initiatives
Competencies:
AI & Digital: Microsoft Copilot - Generative AI applications - AI governance - Digital workplace technologies
Analytics & Reporting: Power BI - Excel advanced analytics - SQL awareness- Workforce planning analytics - Predictive analytics
Automation: Microsoft Power Platform - Power Automate - Workflow design - Process mapping
HR Systems: Oracle HCM Cloud - HRIS administration - Payroll integrations - System testing (UAT) - Release management
Skills: Relationship/People management, Analytics & interpretation, Project management, Conflict management, Continuous improvement, Delivery focused, Negotiations, Innovation, Relationship building, Presentation
Application Closing Date
23rd September, 2025; 00:59
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Responsibilities
- Key Performance Areas: Core, essential
- / outputs of the position (KPA's):
- HR Digitisation & Technology Strategy:
- Partner with IT, Digital and Group HR teams on enterprise HR technology initiatives.
- Govern HR systems architecture and integration requirements.
- Drive continuous enhancement of Oracle HCM, Sage Payroll, ServiceNow and related HR technologies.
- Standardise HR processes through technology-enabled workflows.
- Lead the evaluation and implementation of new HR platforms and digital solutions.
- Develop and execute the Bayobab HR Digitisation Strategy and roadmap.
- Automation & Artificial Intelligence:
- Quantify efficiency gains and ROI from automation initiatives.
- Drive adoption of HR AI solutions including Copilot and HR virtual assistants.
- Develop AI governance standards for HR processes.
- Lead deployment of HR workflow automation using Power Automate, AI tools and other approved technologies.
- Establish a Bayobab HR Automation Centre of Excellence.
- Identify and prioritise HR processes suitable for automation.
- HR Data, Reporting & Workforce Analytics:
- Produce predictive workforce insights supporting business decision-making.
- Develop executive dashboards and people analytics solutions.
- Ensure data integrity and reporting accuracy across all entities.
- Establish a single source of truth for HR data and KPIs.
- Own the HR reporting framework across Bayobab Group.
- Lead workforce analytics relating to: Headcount -Attrition – Diversity - Talent pipelines - Workforce planning – Productivity - Employee
Benefits
realised
Reporting: Dashboard adoption rate - Reporting accuracy - Reporting turnaround time
Employee
Requirements
- Educational Qualifications:
- Fluent in English
- MBA or Post Graduate Diploma in Human Resources is advantageous
- Bachelor's Degree in Human Resources Management, Information Systems, Data Analytics, or Management Information Systems.
- Deep Knowledge in HR Technology: Oracle HCM - Payroll systems (Sage preferred) - HR portals and employee self-service platforms - Workflow management tools - IT Service Management platforms
- Knowledge of local labour laws and employee regulations