State Business Manager - North

Airtel Nigeria Nigeria Other Posted 2026-10-29

AI job insight

Airtel Nigeria is seeking a State Business Manager for the North to lead zonal operations and market expansion. The role covers subscriber growth, revenue, customer service, channel distribution, network quality, showroom performance, and employee engagement.

Leads zonal operations across network operations, customer service, channels, and expansion.
Drives prepaid and postpaid subscriber growth, churn reduction, collections, and revenue.
Formulates zonal sales strategies and expands Easy Charge and retail distribution.

Source Jobzilla Nigeria Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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StateNot specifiedCityNot specifiedContractOtherPosted2026-10-29Close dateNot specifiedExperienceNot specifiedSourceJobzilla Nigeria

state business managertelecommunicationsAirtel NigeriaNigeriazonal operationsrevenue growthsales strategycustomer servicenetwork operationsmanagersalesretail

AI summary

Leads zonal operations across network operations, customer service, channels, and expansion.
Drives prepaid and postpaid subscriber growth, churn reduction, collections, and revenue.
Formulates zonal sales strategies and expands Easy Charge and retail distribution.
Monitors network coverage, optimization, new-site ROI, outages, and call quality.
Improves showroom experience, customer satisfaction, partner audits, and employee engagement.

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AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
RequiredAvailability to work in NigeriaThe vacancy is associated with this location.
UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

Likely requiredUpdated CV
Role specificCover letter or short employer message
OptionalProfessional references
Role specificAcademic or professional certificates
VerifyID or passport only after verifying the employer

Application tips for this job

Place your strongest State Business Manager - North evidence in the first half of your CV.
In your cover letter or employer message, connect your experience to Airtel Nigeria and the role in Nigeria.
Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
Confirm the deadline, interview location and employer contact before sharing personal documents.
Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

Jobzilla Nigeria
Original source link available
Application method is clear
Deadline not specified

No major risk signal was detected in the captured text.

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Interview preparation

What experience makes you a strong fit for this State Business Manager - North role in sales, retail?
How have you handled responsibilities similar to those in this job post?
Are you available to work in Nigeria under the listed contract or schedule?

Prepare examples with clear responsibilities, tools used and measurable outcomes.
Review the source and research Airtel Nigeria before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

The purpose of the job is to plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.

Key Accountabilities

Increase revenue earning customer net additions – Prepaid:
Supervise health of acquisitions and compliance on activations
Monitor churn & grace periods
Oversee activating connections as per the stipulated turnaround times
Identify and formulate zonal sales strategies to help drive gross additions
Increase revenue earning customer net additions – Postpaid:
Supervise health of acquisitions and compliance on activations
Identify and formulate zonal sales strategies to help drive gross additions
Oversee activating connections as per the stipulated turnaround times
Monitor churn & grace periods
Achieve net revenue of the zone:
Drive the reduction of recharge turnovers and first bill churn & zero recharge.
Propose and drive VAS Up selling activities
Identify and formulate Customer Service development strategies to help drive Collections and Bad Debts performance of the zone
Delivery on channel satisfaction score:
Monitor the timely disbursement of claims to the market, regular trade service.
Implement the audit and review of channel partners & distributors to ensure Healthy ROI of
Conceptualize, design and implement channel delight activities
Expand distribution width and depth:
Identify and formulate zonal sales strategies to help drive Distribution across showrooms and Dealer Service Agents
Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets
Ensure expansions to align to dimensioned number of Active Easy Charge Outlets
Network coverage & quality:
New sites ROI and deployment
Follow through in delivering cell availability, quality of calls and reduction of outages at sites within zone
Network optimization
Delivery showroom experience
Identify and formulate customer service delivery strategies to help improve customer satisfaction scores
Ensure showroom employees are upskilled in industry training and certifications for the role
Ensure provision of standard infrastructure at zonal showrooms
Achieve employee engagement scores in line with the engagement target for the business area:
Implement all action plans that will address hygiene issues etc. From engagement survey.
Continuously motivating the front-line employees through leadership by examples
Educational Qualifications
Bachelor’s Degree in Management or related Social Sciences
Masters in Business Administration is an advantage
Relevant Experience & Functional / Technical Skills:
Minimum of 12 years’ experience in Retail sales, preferably in the Telecommunications, FMCG or the Manufacturing industry, with at least 4 years at middle management level
Excellent product knowledge.
Excellent understanding and implementation of Route-to-Market (RTM) and Go-to-Market strategies
Extensive sales and business development experience with proven expertise in revenue generation and growth
Other requirements:
Excellent Relationship Management skills
Excellent Numerical Acumen and Analytical thinking skills
Excellent at driving Execution Excellence
Excellent and proven leadership skills
Team Player: Independent, confident and objective
Attention to details
A strong Customer – centric orientation .
Excellent presentation and communication skills
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Deadline:
2nd November, 2026; 12:59 AM.
View all Jobs in Nigeria
Lagos State

Source and provenanceSource: Jobzilla Nigeria. Last checked: 2026-10-29.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.

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