Switchboard Operator – Hospitality
AI summary
A full-time onsite Switchboard Operator role in Lagos within the hospitality sector. The operator will manage incoming and outgoing calls, handle guest requests, and coordinate telephone-related services with the Front Office and Guest Relations teams. Salary is ₦100,000–₦150,000 per month.
- Full-time onsite role in Lagos
- Salary range ₦100,000–₦150,000/month
- Hospitality and customer-service focus
- Requires OND/HND or equivalent
- Shift work including weekends and public holidays
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists ₦100,000 - ₦150,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Switchboard Operator – Hospitality evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to a Reputable Company and the role in Not specified.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Switchboard Operator – Hospitality role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research a Reputable Company before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Switchboard Operators – Hospitality
Job Type: Full Time
,
Onsite
Qualifications
- BA/BSc/HND
- ,
- OND
Experience
Salary: ₦100,000–₦150,000 monthly
Location: Lagos
Job Field: Customer Care, Success and Service
,
Food, Beverage and Hospitality
Salary Range
₦100,000 - ₦150,000/month
The Switchboard Operator will manage incoming and outgoing telephone communications while providing professional, efficient and courteous assistance to guests and callers.
in a hotel, call centre, front office or customer-service environment is desirable.
Excellent spoken English and telephone etiquette.
Clear and pleasant communication style.
Good computer literacy.
Ability to multitask in a busy environment.
Strong customer-service orientation.
Ability to work shifts, weekends and public holidays.
Check how your CV aligns with this job
Method of Application
- Interested and qualified candidates should apply using the Apply Now button below.
- Build your CV for free.
- Download in different templates.
Key Responsibilities
- Answer incoming calls promptly and professionally.
- Transfer calls to appropriate departments or guest rooms.
- Take and relay accurate messages.
- Provide callers with general information as authorized.
- Handle guest telephone requests and enquiries.
- Maintain appropriate call records where required.
- Coordinate wake-up calls and other telephone-related guest services.
- Escalate complaints and urgent requests appropriately.
- Maintain confidentiality of guest information.
- Work closely with Front Office and Guest Relations teams.
- Maintain excellent telephone etiquette at all times.
Requirements
- OND/HND or equivalent qualification.
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