Switchboard Operators – Hospitality
AI summary
A reputable group of companies in Nigeria is urgently hiring Switchboard Operators for a hospitality role. The position involves managing incoming and outgoing calls, relaying messages, handling guest enquiries, and coordinating telephone-related guest services. OND/HND qualification and customer-service experience are required, with a monthly salary of N150,000.
- Urgent hire for switchboard operators in the hospitality sector
- Monthly salary of N150,000
- OND/HND or equivalent qualification required
- Hotel, call centre, front office, or customer-service experience desirable
- Must be able to work shifts, weekends, and public holidays
- Application deadline: 16th October, 2026
- Send applications via email using the job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Switchboard Operators – Hospitality evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to a Reputable Group of Companies and the role in Not specified.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Hot Nigerian Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Hot Nigerian Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Switchboard Operators – Hospitality role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research a Reputable Group of Companies before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
The Switchboard Operator will manage incoming and outgoing telephone communications while providing professional, efficient and courteous assistance to guests and callers.
Key Responsibilities
- Answer incoming calls promptly and professionally.
- Transfer calls to appropriate departments or guest rooms.
- Take and relay accurate messages.
- Provide callers with general information as authorized.
- Handle guest telephone requests and enquiries.
- Maintain appropriate call records where required.
- Coordinate wake-up calls and other telephone-related guest services.
- Escalate complaints and urgent requests appropriately.
- Maintain confidentiality of guest information.
- Work closely with Front Office and Guest Relations teams.
- Maintain excellent telephone etiquette at all times.
Requirements
- OND/HND or equivalent qualification.
- Previous
Experience
in a hotel, call centre, front office or customer-service environment is desirable.
Excellent spoken English and telephone etiquette.
Clear and pleasant communication style.
Good computer literacy.
Ability to multitask in a busy environment.
Strong customer-service orientation.
Ability to work shifts, weekends, and public holidays.
N150,000 monthly.
Application Closing Date
16th October, 2026.
How to Apply
Interested and qualified candidates should send their applications to:
[email protected]
using the Job Title as the subject of the email.
Note
: This is an urgent hire.