Job in Nigeria
Team Member, Corporate Digital Payment Support
StateNigerCityNot specifiedContractType not specifiedPosted2026-09-28Close dateNot specifiedExperience2 yearsSourceJobzilla Nigeria
corporate bankingdigital paymentspayment supportreconciliationPrimusplusAccess BankNigeriabanking operationscustomer supportGL reconciliationcall_centerinternship
AI summary
Access Bank Plc is hiring a Team Member for Corporate Digital Payment Support in Nigeria. The role involves providing efficient support on corporate banking platforms, reconciling GLs, monitoring daily payments, troubleshooting technical issues, and supporting customer onboarding on the Primusplus platform. Candidates need a minimum of a First Degree with Second-Class honors and at least 2 years of relevant experience.
- Corporate banking digital payment support role at Access Bank Plc
- Involves reconciliation, transaction monitoring, and platform troubleshooting
- Requires First Degree minimum Second-Class honors plus 2 years experience
- Relevant Masters degree or professional certification is an advantage
- Focus on Primusplus platform support and customer onboarding
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Team Member, Corporate Digital Payment Support evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Access Bank Plc and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Team Member, Corporate Digital Payment Support role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Access Bank Plc before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
To provide an efficient support service delivery to customers on the corporate banking platforms.
Key responsibilities
- Reconciliation of the various GLs managed by the team
- Ensure all activities comply with the Bank’s service standards and Service Level Agreements (SLAs) to maintain high-quality service delivery.
- Call over accurately of processed transactions / customer mandates as applicable.
- Perform all assigned tasks diligently and proactively, as directed by the Team Lead, Corporate Digital Payment Support.
- Evaluate the current functionalities and capabilities of existing internet solutions, assist in defining requirements and building a strong business case for upgrading the Primusplus platform.
- Collaborate closely with solution providers and IT teams to identify, troubleshoot, and resolve secondary technical issues promptly.
- Monitor daily initiated payments continuously to ensure that all transactions are accurately settled or reversed in a timely manner, minimizing operational risks.
- Contribute to the creation and improvement of customer training programs, onboarding materials, and user guides to enhance platform adoption and usage.
- Assist in the preparation and analysis of relevant reports to support decision-making and operational efficiency.
- Support the onboarding and management of customers on the Primusplus platform, ensuring seamless setup and user experience.
Qualifications
- First Degree in any Discipline with a minimum of Second-Class honors.
- Relevant Masters’ degree will be an advantage
- Professional Membership:
- A recognized professional certification will be an added advantage
- Minimum of 2 years relevant experience.
- Skills/Competencies:
- Comprehensive knowledge of both local and international banking operations.
- Strong understanding of the Bank’s policies, regulatory requirements, and internal controls.
- Well-versed in industry best practices, emerging trends, and innovations within the banking sector.
- Excellent relationship management skills, fostering strong partnerships with clients and stakeholders.
- Expertise in channel optimization to enhance customer reach and operational efficiency.
- Outstanding customer service skills with a proven ability to address client needs effectively.
- Generic Skills:
- Strong verbal and written communication skills, capable of articulating complex ideas clearly and professionally.
- Effective problem-solving abilities to address challenges proactively.
- In-depth knowledge of electronic banking platforms and the underlying technologies that support them.
- MS Suite basic knowledge
- Sharp analytical skills to assess data and make informed decisions.
- Good knowledge of payment industry regulations
- Excellent interpersonal skills, enabling collaboration and teamwork across diverse groups.
- Creative thinking and innovation to drive continuous improvement.
- Ability to identify opportunities and take initiative.
- Extensive product knowledge across the Bank’s offerings to provide informed solutions.
- Familiarity with project and product management principles to drive successful delivery and implementation
- How to Apply
- Interested and qualified candidates should:
- Click here to apply online
- View all Jobs in Nigeria
- Lagos State
Source and provenanceSource: Jobzilla Nigeria. Last checked: 2026-09-28.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.