Teamlead, Collections
AI summary
Renmoney is hiring a hands-on Team Lead, Collections to manage and drive the performance of its collections team across Nigeria. The role focuses on meeting recovery targets, improving delinquency management processes, coaching collections officers, and ensuring compliance with CBN regulations. The position offers benefits including work from home, private health insurance, pension, and performance bonus.
- Lead day-to-day collections operations and drive team recovery targets
- 2+ years in team lead or supervisory capacity required
- 3+ years of collections, credit risk, or loan recovery experience needed
- Work From Home, Private Health Insurance, Pension, and Performance Bonus offered
- Knowledge of CBN lending and recovery regulations is a plus
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in internship, finance, collectionsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Teamlead, Collections evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Renmoney and the role in Not specified.
- Add concrete examples related to internship, finance, collections, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Teamlead, Collections role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Renmoney before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
This role is responsible for leading day-to-day collections operations, ensuring recovery targets are met, and improving the efficiency of our delinquency management processes across the loan portfolio.
Renmoney is looking for a hands-on Team Lead, Collections to manage and drive the performance of our collections team.
Key Responsibilities
- Train and onboard new collections team members on policies, tools, and best practices
- Handle escalations and complex delinquent cases requiring negotiation or restructuring
- Monitor and analyze delinquency buckets, recovery rates, and portfolio-at-risk (PAR) metrics, taking corrective action where performance lags
- Identify process gaps in the collections workflow and recommend tools/automation to improve efficiency (e.g., dialer systems, SMS/USSD reminders, self-service repayment channels)
- Ensure collections activities comply with CBN regulations and internal risk/compliance policies
- Develop and refine collections strategies and scripts across different delinquency stages (early, mid, late-stage recovery)
- Lead, coach, and manage a team of collections officers/agents to meet daily, weekly, and monthly recovery targets
- Collaborate with Credit Risk, Product, and Customer
Experience
teams to improve repayment journeys and reduce roll rates
Track and report on team performance, recovery trends, and NPL movement to senior management
in collections, credit risk, or loan recovery within banking, microfinance, or fintech lending
Strong understanding of delinquency management, recovery strategies, and credit risk fundamentals
Data-driven approach, comfortable working with recovery rate, PAR, NPL, and roll rate metrics
Strong leadership, coaching, and people-management skills
Requirements
- 2+ years in a team lead or supervisory capacity
- Familiarity with collections tools (dialers, CRM/ticketing systems, loan management systems)
- Excellent negotiation and conflict-resolution skills
- Knowledge of CBN lending and recovery regulations is a plus.
- 3+ years of
Benefits
Paid Time Off
Work From Home
Pension Plan
Performance Bonus.
Training & Development
Private Health Insurance
How to Apply
Interested and qualified candidates should:
Click here to apply online
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