Tech Support Officer
AI summary
Softseer Ltd is hiring a Tech Support Officer in Lagos for a full-time role. The ideal candidate should understand REST APIs, JSON, HTTP methods, API authentication, Postman, basic SQL, and troubleshooting, and will assist with API integration, testing, documentation, and backend setup. Entry level with at least 1 year of experience and a degree required.
- Full-time role in Lagos, Nigeria, working 8am to 5pm
- Salary range: NGN 70,000 - 150,000
- Entry level, minimum 1 year experience and a degree required
- Assist with API integration, testing, bug reporting, and documentation
- Work with developers and project teams on technical tasks
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in no_experience, technology, Tech SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Tech Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Softseer Ltd and the role in Lagos.
- Add concrete examples related to no_experience, technology, Tech Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Tech Support Officer role in no_experience, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Softseer Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Tech support Officer
Softseer Ltd
Engineering & Technology
1 week ago
Easy apply
New
Lagos
Full Time
IT & Telecoms
NGN
70,000 - 150,000
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Job summary
The ideal candidate should have a good understanding of REST APIs, JSON, HTTP methods, API authentication, Postman, basic databases/SQL, and troubleshooting techniques. The candidate should also be comfortable documenting technical issues, communicating with developers and non-technical users, escalating complex issues when necessary, etc.
Min Qualification:
Degree
Experience
Level:
Entry level
Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location: Lagos, Nigeria
Job descriptions &
A minimum of a degree in a related field
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Requirements
A minimum of 1 year of
Responsibilities
- Assist with API integration tasks and backend implementation activities.
- Support data annotation and data quality assurance processes.
- Test applications and report bugs or technical issues.
- Assist with backend configurations and system setup under supervision.
- Document technical processes, updates, and project activities.
- Work with developers and project teams to resolve technical tasks.
- Perform research and troubleshooting to support ongoing projects.
- Participate actively in technical training sessions and practical assignments.
- Maintain confidentiality of company systems, client information, and project data.