Terminal Manager
AI job insight
Excel and Grace Consulting is hiring a Terminal Manager in Akwa Ibom, Nigeria to oversee daily terminal operations, manage staff and logistics, ensure passenger service quality, and maintain safety and revenue controls. The role requires an HND qualification and at least 4 years of mid-level experience, working full-time hours.
- Full-time role based in Akwa Ibom, Nigeria
- Salary range NGN 400,000 - 600,000
- Requires HND and 4 years mid-level experience
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Excel and Grace Consulting is hiring a Terminal Manager in Akwa Ibom, Nigeria to oversee daily terminal operations, manage staff and logistics, ensure passenger service quality, and maintain safety and revenue controls. The role requires an HND qualification and at least 4 years of mid-level experience, working full-time hours.
- Full-time role based in Akwa Ibom, Nigeria
- Salary range NGN 400,000 - 600,000
- Requires HND and 4 years mid-level experience
- Covers operations, staff management, safety, and revenue control
- English language requirement
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 400,000 - 600,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in driver, call_center, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in UyoThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Terminal Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Excel and Grace Consulting and the role in Uyo.
- Add concrete examples related to driver, call_center, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
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- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Terminal Manager role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Uyo under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Excel and Grace Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
E
Terminal Manager
Excel and Grace Consulting
Management & Business Development
Today
Easy apply
New
Featured
Rest of Nigeria (Akwa Ibom)
Full Time
Recruitment
NGN
400,000 - 600,000
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Job summary
The Terminal Manager will be responsible for the effective management of the company's terminal operations, ensuring smooth daily operations, excellent customer service, safety, revenue protection, and efficient coordination of staff, drivers, passengers, vehicles, and logistics activities. The successful candidate will oversee the terminal's operational performance and ensure that company standards and procedures are consistently maintained.
Min Qualification:
HND
Experience Level:
Mid level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Akwa Ibom, Nigeria
Job descriptions & requirements
Key Accountabilities
- Terminal Operations:
- Oversee the day-to-day operations of the terminal.
- Coordinate vehicle departures, arrivals, passenger movement, boarding, and scheduling.
- Ensure smooth and timely execution of trips and terminal activities.
- Monitor terminal resources and ensure proper utilization.
- Customer Service & Passenger Experience:
- Ensure passengers receive professional, timely, and courteous service.
- Handle and resolve passenger complaints and operational concerns.
- Monitor service quality and implement improvements where necessary.
- Maintain a positive and professional terminal environment.
- Staff & Team Management:
- Supervise terminal staff, drivers, and other operational personnel.
- Allocate duties and ensure adequate staffing for daily operations.
- Monitor attendance, discipline, productivity, and performance.
- Promote teamwork, accountability, and professionalism.
- Safety, Compliance & Risk Management:
- Ensure compliance with company policies, safety procedures, and operational standards.
- Monitor vehicle and terminal safety conditions and promptly escalate concerns.
- Ensure proper incident reporting and follow-up.
- Identify operational risks and implement appropriate corrective measures.
- Revenue & Administrative Control:
- Monitor ticketing, collections, expenses, and other terminal-related financial activities.
- Ensure proper documentation and accountability for terminal transactions.
- Prepare daily/weekly operational reports for management.
- Monitor terminal performance against agreed targets.
- Coordination & Reporting:
- Liaise with the Operations Team, drivers, logistics personnel, and management.
- Monitor vehicle availability, schedules, and operational challenges.
- Provide timely reports on terminal performance, incidents, customer feedback, and other relevant matters.
- Support management in implementing operational improvements.
- Ad Hoc Responsibilities:
- Perform other operational duties assigned by management.
Requirements
An HND in business administration, transport management, logistics, operations management, or a related field.
Relevant experience in transportation, logistics, terminal, fleet, or operations management.
Strong knowledge of terminal and passenger operations.
Good communication and leadership skills.
Ability to work under pressure and manage multiple operational demands.
Candidates who are already resident in the respective location are preferred, given the operational requirements of the role.
Male candidates are preferred based on the current operational requirements of the role.
Key Competencies:
Leadership and team management
Customer service
Communication and interpersonal skills
Problem solving and decision-making
Operational planning
Attention to detail
Conflict management
Accountability and integrity
Safety awareness
Location: Uyo, Akwa Ibom
Remuneration: NGN
450,000 Monthly
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