Terminal Manager
AI summary
Excel and Grace Consulting is hiring a Terminal Manager in Akwa Ibom, Nigeria, on a full-time basis within the Operations department. The role involves overseeing daily terminal operations, coordinating vehicle movements, managing staff and drivers, ensuring passenger service quality, and enforcing safety and compliance standards. The position reports to the Head of Operations or Regional Operations Manager.
- Full-time Operations role based in Akwa Ibom, Nigeria
- Responsible for terminal operations, staff supervision, and passenger service
- Reports to Head of Operations / Regional Operations Manager
- Focus on safety, compliance, revenue protection, and customer experience
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Terminal Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Excel and Grace Consulting and the role in Not specified.
- Add concrete examples related to driver, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Terminal Manager role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Excel and Grace Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Terminal Manager (Akwa Ibom) at Excel and Grace Consulting
⏲
Sep 29, 2026, 12:01 PM
⋕
View all Product & Project Management jobs
Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.
We are recruiting to fill the position below:
Job Title: Terminal Manager
Location: Akwa Ibom
Employment Type: Full-time
Department: Operations
Reports To: Head of Operations / Regional Operations Manager
Job Summary
The Terminal Manager will be responsible for the effective management of the company's terminal operations, ensuring smooth daily operations, excellent customer service, safety, revenue protection, and efficient coordination of staff, drivers, passengers, vehicles, and logistics activities.
The successful candidate will oversee the terminal's operational performance and ensure that company standards and procedures are consistently maintained.
Key Responsibilities
- Terminal Operations:
- Oversee the day-to-day operations of the terminal.
- Ensure smooth and timely execution of trips and terminal activities.
- Monitor terminal resources and ensure proper utilization.
- Coordinate vehicle departures, arrivals, passenger movement, boarding, and scheduling.
- Customer Service & Passenger Experience:
- Maintain a positive and professional terminal environment.
- Ensure passengers receive professional, timely, and courteous service.
- Handle and resolve passenger complaints and operational concerns.
- Monitor service quality and implement improvements where necessary.
- Staff & Team Management:
- Promote teamwork, accountability, and professionalism.
- Allocate duties and ensure adequate staffing for daily operations.
- Monitor attendance, discipline, productivity, and performance.
- Supervise terminal staff, drivers, and other operational personnel.
- Safety, Compliance & Risk Management:
- Ensure proper incident reporting and follow-up.
- Monitor vehicle and terminal safety conditions and promptly escalate concerns.
- Ensure compliance with company policies, safety procedures, and operational standards.
- Identify operational risks and implement appropriate corrective measures.
- Revenue & Administrative Control:
- Monitor ticketing, collections, expenses, and other terminal-related financial activities.
- Prepare daily/weekly operational reports for Management.
- Ensure proper documentation and accountability for terminal transactions.
- Monitor terminal performance against agreed targets.
- Coordination & Reporting:
- Liaise with the Operations Team, drivers, logistics personnel, and Management.
- Support Management in implementing operational improvements.
- Provide timely reports on terminal performance, incidents, customer feedback, and other relevant matters.
- Monitor vehicle availability, schedules, and operational challenges.
- Ad Hoc Responsibilities:
- Perform other operational duties assigned by Management.
Requirements
Candidates who are already resident in the location are preferred, given the operational requirements of the role.
Ability to work under pressure and manage multiple operational demands.
Strong knowledge of terminal and passenger operations.
Male candidates are preferred based on the current operational requirements of the role.
Bachelor's Degree / HND in Business Administration, Transport Management, Logistics, Operations Management, or a related field.
Good communication and leadership skills.
Relevant experience in transportation, logistics, terminal, fleet, or operations management.
Key Competencies:
Communication and interpersonal skills
Conflict management
Operational planning
Problem solving and decision-making
Leadership and team management
Attention to detail
Safety awareness.
Accountability and integrity
Customer service
Salary: N450,000 Monthly.
How to Apply
Interested and qualified candidates should send their updated CV to:
eandg.tprecruiters@gmail.com
using position and preferred location as the subject of the email (eg TERMINAL MANAGER - UYO).
Note
: Candidates who are already resident in the location are preferred, given the operational requirements of the role.
Application Deadline:
29th October, 2026.
View all Jobs in Nigeria
Akwa Ibom State
Terminal Manager job vacancies in Nigeria