Aftersales Customer Service Representative
AI job insight
Linkway Electronics Limited is hiring After-Sales Customer Service Representatives to serve as the first point of contact for product support and warranty services. Candidates will handle customer inquiries, conduct preliminary fault assessments, update the CRM, and coordinate with the Lagos Head Office After-Sales Department. The role starts in Lekki, with planned relocations to Ibadan and Ota, and pays N100,000–N130,000 monthly.
- Customer-facing after-sales support role with clear responsibilities
- Starts in Lekki with planned relocations to Ibadan and Ota
- Working hours 9am–9pm, possibly until 10pm, with one rotating rest day per week
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AI summary
Linkway Electronics Limited is hiring After-Sales Customer Service Representatives to serve as the first point of contact for product support and warranty services. Candidates will handle customer inquiries, conduct preliminary fault assessments, update the CRM, and coordinate with the Lagos Head Office After-Sales Department. The role starts in Lekki, with planned relocations to Ibadan and Ota, and pays N100,000–N130,000 monthly.
- Customer-facing after-sales support role with clear responsibilities
- Starts in Lekki with planned relocations to Ibadan and Ota
- Working hours 9am–9pm, possibly until 10pm, with one rotating rest day per week
- Monthly salary N100,000–N130,000 plus public holiday work allowance
- Apply by emailing CV to [email protected] using the job title as subject
- Application deadline 31st October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 - N130,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, call_center, customer service representativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Aftersales Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Linkway Electronics Limited and the role in Lekki.
- Add concrete examples related to sales, call_center, customer service representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Aftersales Customer Service Representative role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Linkway Electronics Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
We are seeking two dedicated and customer-focused After-Sales Customer Service Representative to join our team at Sino Mart.
The successful candidates will serve as the first point of contact for customers requiring product support and warranty services. They will handle customer inquiries, conduct preliminary product fault assessments, coordinate with the Lagos Head Office After-Sales Department, and ensure customer satisfaction.
Key Responsibilities
- Conduct preliminary assessments of product faults and classify cases for repair or replacement according to company guidelines.
- Support telephone-based after-sales inquiries when this service becomes operational.
- Provide professional and courteous customer service.
- Follow up on customer concerns and contribute to a positive customer experience.
- Attend to customers' inquiries regarding products, warranties, and after-sales services.
- Record customer complaints and product fault information accurately in the CRM system.
- Coordinate with the Lagos Head Office After-Sales Department for technical support, spare parts, and logistics.
- Requirements and Qualifications
- A proactive approach to resolving customer complaints and ensuring customer satisfaction.
- Good communication and interpersonal skills.
- Practical repair skills for televisions and small home appliances will be an added advantage.
- Willingness to relocate to different work locations as required by the company.
- Strong customer service orientation and a friendly, professional attitude.
- Basic computer skills and proficiency in data entry.
- Working Hours:
- Public Holidays: Employees may be required to work on public holidays and will receive a public holiday work allowance.
- Working hours: 9:00 a.m. – 9:00 p.m., with possible extension to 10:00 p.m. when necessary.
- Rest day: One day off per week on a rotating basis.
- N100,000 - N130,000 monthly.
- How to Apply
- Interested and qualified candidates should send their updated CV to:
- [email protected]
- using the Job Title as the subject of the email.
- Note:
- The successful candidates will initially be based at the Lekki location. After approximately 2–3 months, they will be required to relocate to Ibadan, Oyo State, and subsequently to Ota, Ogun State, depending on the company's operational needs.
- Application Deadline:
- 31st October, 2026.
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- Ogun State and 5 other locations
- Ogun State
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- Ibadan
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- Oyo State
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- Lekki
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- Ota
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- Lagos State