Access Control and Facility Support Officer

The successful candidate will serve as a key point of contact for employees, executives, visitors, contractors and service providers, ensuring that the office remains secure, functional, presentable and professionally managed at all times.

Our client is seeking a hands-on and highly organised Access Control & Facility Support Officer to oversee physical access, front-office operations, workplace readiness, security coordination and day-to-day facility support.

Key Responsibilities

• Access Control & Security:
• Respond to and document security incidents, escalating serious matters appropriately.
• Coordinate after-hours access and escalate unauthorised access or security concerns.
• Manage visitor badges, access cards, keys and other physical credentials.
• Coordinate the activities, coverage and handovers of the office security team.
• Manage and enforce the company's physical access control procedures.
• Verify and register visitors, contractors, couriers and deliveries before granting access.
• Front Office & Workplace Support:
• Support the opening and closing of the office according to approved procedures.
• Coordinate visitor appointments and meeting arrangements.
• Receive and assist visitors, including senior executives, investors, clients and other stakeholders.
• Maintain a professional, welcoming and well-organised reception area.
• Ensure meeting rooms and boardrooms are properly prepared and ready for use.
• Facilities & Vendor Coordination:
• Monitor the condition and functionality of the workplace, including power, water, cooling and connectivity.
• Support office refurbishment, renovations, major maintenance and facility upgrade projects.
• Monitor contractor activities, site conditions, progress, safety and disruption, escalating issues where necessary.
• Identify facility issues and coordinate timely maintenance and repairs.
• Supervise vendors, maintenance personnel and contractors while on-site.
• Health, Safety & Emergency Readiness:
• Conduct routine workplace safety inspections and identify potential hazards.
• Support emergency preparedness, evacuation drills and workplace safety briefings.
• Maintain records of incidents, hazards, corrective actions and safety activities.
• Act as an initial coordination point during emergencies and contact relevant responders when required.
• Documentation & Reporting:
• Protect confidential employee, visitor and company information.
• Prepare daily handovers and periodic operational reports.
• Maintain accurate records of visitors, contractors, access credentials, incidents, maintenance, inspections and vendor activities.
• Track outstanding facility, security and corrective actions through to closure.
• Key Success Measure
• Success in the role means ensuring that the company'soffice remains secure, functional, presentable and ready for business every day, with access properly controlled, facility and safety issues identified early, and incidents or operational problems promptly documented and escalated.

Requirements

• Experience supporting office maintenance, refurbishment, construction or facility-related activities.
• Experience coordinating security personnel, contractors, vendors or other on-site service providers.
• Ability to use digital access systems, email and standard office software.
• Relevant experience in access control, front-of-house operations, security coordination, facilities support, workplace operations or a comparable role.
• Practical knowledge of visitor management, physical security, workplace safety and emergency procedures.
• Strong communication, organisation and recordkeeping skills.
• Desirable:
• Training/certification in First Aid, Fire Safety, HSE/OHS, Security Operations or Facilities Management.
• Experience working within a professional services, corporate, investment or similarly confidential office environment.
• Experience with contractor induction and work-site coordination.
• Core Competencies:
• Health, Safety & Emergency Response
• Professionalism, Discretion & Composure.
• Facilities & Workplace Management
• Documentation & Reporting
• Front Office & Stakeholder Management
• Incident Management
• Physical Access Control & Security
• Problem Solving & Follow-through
• Vendor & Contractor Management
• Security Team Coordination
• Ideal Candidate:
• They should be hands-on, organised, calm under pressure, discreet and capable of enforcing company policies while providing a professional experience to senior stakeholders and visitors.
• The ideal candidate combines the discipline of a security/access-control professional, the service orientation of a corporate front-office professional and the practical judgement of a facilities coordinator.
• How to Apply
• ‎ Interested and qualified candidates should send their CV to:
• [email protected]
• using the job title as subject of mail.
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• Apapa and 1 other location
• Apapa
• ,
• Lagos State