Account Manager SMB
AI job insight
Glovo is seeking a full-time Account Manager SMB in Lagos to own an SME partner portfolio, drive commercial growth and reduce churn. The role requires 1–3 years in account management, sales, business development or merchant management, strong English, analytical skills, and roughly 40 partner calls daily plus 1–2 field days weekly.
- Manage SME partners end to end, including orders, GMV, AOV and profitability.
- Negotiate commissions and terms while promoting Glovo Ads and in-app visibility.
- Deliver around 40 partner calls daily and 1–2 in-person field days each week.
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Glovo is seeking a full-time Account Manager SMB in Lagos to own an SME partner portfolio, drive commercial growth and reduce churn. The role requires 1–3 years in account management, sales, business development or merchant management, strong English, analytical skills, and roughly 40 partner calls daily plus 1–2 field days weekly.
- Manage SME partners end to end, including orders, GMV, AOV and profitability.
- Negotiate commissions and terms while promoting Glovo Ads and in-app visibility.
- Deliver around 40 partner calls daily and 1–2 in-person field days each week.
- Use Looker, Google Sheets and Salesforce for weekly portfolio reviews.
- 1–3 years’ experience, BA/BSc/HND qualification and excellent English required.
- Candidates must be based in Lagos or Abuja and willing to spend time in the field.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Account Manager SMB evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Glovo and the role in Lagos.
- Add concrete examples related to sales, hospitality, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Account Manager SMB role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Glovo before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Glovo - We are a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America, and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the...
Account Manager SMB
Job Type: Full Time
Qualifications
BA/BSc/HND
1–3 years in account management, sales, business development or merchant/vendor management, ideally in a marketplace, food delivery, fintech, e-commerce or FMCG business.
A track record of hitting commercial targets and negotiating with business owners. You handle objections and you close.
Strong analytical skills. You're confident in Excel/Google Sheets and dashboards and use data to decide where to spend your time.
Experience managing many accounts at once with discipline and follow-through.
Ownership and resilience. You solve problems end to end and do your best work in a fast-moving environment.
Excellent spoken and written English. You're based in Lagos or Abuja and happy to spend time in the field.
Nice-to-have:
Bachelor's Degree in Business, Economics, Marketing or a related field.
Knowledge of food delivery / q-commerce metrics and the Lagos or Abuja restaurant and retail scene.
Experience selling digital ads or promotions
SQL or Looker skills.
Yoruba, Hausa, Igbo or Pidgin.
Check how your CV matches this job
Method of Application
- Interested and qualified? Go to
- Glovo on jobs.smartrecruiters.com
- to apply
- Build your CV for free.
- Download in different templates.
Experience
1 - 3 years
Location: Lagos
Job Field: Finance / Accounting / Audit
The Journey
Own a portfolio of SMB partners end to end (their orders, GMV, AOV and profitability) and build account plans for the partners with the most potential.
Drive commercial growth: negotiate commissions and terms, secure promotions and new branches, and upsell Glovo Ads and in-app visibility products.
Run a high-tempo engagement rhythm: around 40 focused partner calls a day and 1–2 field days a week meeting partners face to face.
Lead with data: run weekly portfolio reviews in Looker, Google Sheets and Salesforce, spot trends early, and bring partners clear, data-backed business reviews.
Fix what costs partners orders: partner with Partner Operations, Live Ops and Courier Ops to improve availability, prep times, cancellations and delivery times.
Be the voice of the partner inside Glovo: share market insights and help shape new campaigns and products.
Protect the portfolio: spot at-risk partners early, resolve escalations end to end and keep churn low.