B2C Community Manager
AI job insight
Tonic Technologies Limited, a Nigerian fintech platform, is hiring a B2C Community Manager to lead day-to-day engagement across X, Telegram, Instagram, and TikTok. The role involves driving conversations, spotting trends, running activations, and turning community feedback into product and marketing insights. This is a fully remote, full-time position open only to Nigerians currently living in Nigeria.
- Fully remote role open only to Nigerians living in Nigeria
- Manage community engagement across X, Telegram, Instagram, and TikTok
- Work with Tonic FC on football-led community content and activations
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Tonic Technologies Limited, a Nigerian fintech platform, is hiring a B2C Community Manager to lead day-to-day engagement across X, Telegram, Instagram, and TikTok. The role involves driving conversations, spotting trends, running activations, and turning community feedback into product and marketing insights. This is a fully remote, full-time position open only to Nigerians currently living in Nigeria.
- Fully remote role open only to Nigerians living in Nigeria
- Manage community engagement across X, Telegram, Instagram, and TikTok
- Work with Tonic FC on football-led community content and activations
- Turn community feedback into actionable input for product, support, and marketing
- Full-time position at a Nigerian fintech platform
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists The Tonic Technologies Limited is a Nigerian fintech platform where people buy and sell gift cards, create Virtual Dollar Cards, pay local and international bills, shop gadgets on Just Gadgets, and buy eSIMs. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest B2C Community Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tonic Technologies Limited and the role in Lagos.
- Add concrete examples related to call_center, internship, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this B2C Community Manager role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tonic Technologies Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
B2C Community Manager Job at the Tonic Technologies Limited | Jobgurus
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B2C Community Manager Job at the Tonic Technologies Limited
The Tonic Technologies Limited is a Nigerian fintech platform where people buy and sell gift cards, create Virtual Dollar Cards, pay local and international bills, shop gadgets on Just Gadgets, and buy eSIMs. We serve users in Nigeria and Ghana. Our community is loud, funny and very online, and we want someone who fits right in. You won't just be posting. You'll be replying, reacting, starting conversations and making people feel like there's a real person behind the brand, because there will be. You'll also work closely with Tonic FC, our grassroots football club, on community content and activations.
We are recruiting to fill the position below:
Job Position: B2C Community Manager
Job Location:
Lagos
Employment Type: Full-time (Remote)
Job Summary
We are looking for a B2C Community Manager to be the voice, vibe and hype-person of our community.
You'll run the day-to-day conversation across X (Twitter), Telegram, Instagram and TikTok, keep the banter going, spot what's trending before everyone else, and turn what the community is saying into real input for our product, support and marketing teams.
This is a fully remote role, open only to Nigerians currently living in Nigeria.
Key Accountabilities
- Own day-to-day replies and engagement across X (Twitter), Telegram, Instagram and TikTok.
- Keep conversations and banter alive so the community feels active, not just broadcast to.
- Spot trends, memes and cultural moments early and turn them into timely community content.
- Monitor community sentiment, then route complaints to support and praise to the right teams.
- Plan and run community activations, giveaways and campaigns.
- Work with Tonic FC on football-led community content and activations.
- Turn community feedback and insight into clear input for product, support and marketing.
- Benchmark similar communities and bring back ideas we can use.
- Handle tense or negative conversations with a steady head and protect the brand's reputation.
Requirements
- Education:
- A Degree or HND in Mass Communication, Marketing, English, or a related field is welcome but not required. Proven community experience matters more than certificates.
Experience
Minimum of 3 years of experience in fintech, in a community, social media or similar role.
A track record of growing a community from "just posting" to genuinely engaged.
Experience with football fan communities and high-energy online communities where banter runs deep is a big plus.
Knowledge and Skills
- Sharp, witty writing with a natural sense of humour.
- Deep understanding of how online communities behave, especially on X, Telegram, Instagram and TikTok.
- Strong instinct for trends, memes and internet culture in Nigeria.
- Calm, sound judgement when comments get spicy.
- Ability to read sentiment and summarise community insight clearly for other teams.
- Good organisation for running campaigns, giveaways and activations end to end.
- Other Requirements:
- Must be Nigerian.
- Must have at least 3 years of community managementexperience. Fintech Industry is a plus.
- Must be chronically online and fluent in internet culture.
- Must be comfortable working remotely and independently.
- Please include your LinkedIn profile and an up-to-date CV. Links to communities or accounts you've managed will strengthen your application.
- Note:
- If you can read a comment section and instantly know the mood, write a reply that gets people laughing, and stay calm when things get heated, we'd like to meet you.
- Click here to Apply
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