Café Manager
AI job insight
We are looking for a reliable, organised and experienced Café Manager to lead daily operations in Lagos. The hands-on role covers customer service, staff supervision, sales and cash control, stock control and business performance reporting.
- Full-time, hands-on café leadership role with an active presence on the floor.
- Supervises opening, service and closing, staff rotas, training and performance.
- Manages POS reconciliation, refunds, voids, transfers and petty cash records.
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We are looking for a reliable, organised and experienced Café Manager to lead daily operations in Lagos. The hands-on role covers customer service, staff supervision, sales and cash control, stock control and business performance reporting.
- Full-time, hands-on café leadership role with an active presence on the floor.
- Supervises opening, service and closing, staff rotas, training and performance.
- Manages POS reconciliation, refunds, voids, transfers and petty cash records.
- Controls stock, wastage, purchasing, deliveries and expiry dates.
- Requires an HND, two years of experience and English.
- Salary is listed as NGN 250,000 - 400,000.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Café Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Nigeria employer and the role in Lagos.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Café Manager role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Nigeria employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Café Manager
Anonymous Employer
Management & Business Development
Today
Easy apply
New
Lagos
Full Time
Hospitality & Hotel
NGN
250,000 - 400,000
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Job summary
We are looking for a reliable, organised, and experienced Café Manager to lead daily operations. You will supervise the team, maintain excellent customer service, oversee stock and cash controls, and ensure the café runs efficiently.
This is a hands-on role requiring an active presence on the floor, strong leadership and close attention to detail.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Key Accountabilities
- Daily Operations and Customer Service:
- Oversee opening, service and closing procedures.
- Ensure drinks and food consistently meet approved recipes, portion sizes and presentation standards.
- Maintain a clean, welcoming and organised café.
- Resolve customer complaints professionally and promptly.
- Monitor equipment and report maintenance issues.
- Staff Supervision:
- Prepare staff rotas and manage shift coverage.
- Monitor attendance, punctuality, appearance and performance.
- Train staff on service standards, recipes, hygiene and operating procedures.
- Conduct team briefings and address performance concerns fairly.
- Support the team during busy periods.
- Sales and Cash Control:
- Ensure every order is entered into the POS before preparation.
- Reconcile cash, card and transfer payments against POS records at each shift handover and daily close.
- Ensure transfers are verified through approved business payment channels.
- Check discounts, refunds and voids follow the owner’s approval process.
- Report shortages, discrepancies and unusual transactions promptly.
- Keep accurate records of approved expenses and petty cash.
- Stock and Cost Control:
- Conduct daily checks of high-value ingredients and regular full stock counts.
- Compare ingredient usage with sales and approved recipes.
- Record wastage, remakes, complimentary items and staff consumption.
- Check deliveries against orders and invoices.
- Monitor stock levels, expiry dates and storage conditions.
- Submit purchase requests for approval and prevent avoidable shortages or waste.
- Reporting and Business Performance:
- Submit a daily report covering sales, expenses, cash reconciliation, stock discrepancies and operational issues.
- Track sales targets and recommend practical ways to improve performance.
- Monitor customer feedback and suggest service improvements.
- Maintain accurate operational records and provide clear handovers.
Requirements
- At least two years of supervisory or management experience in a café, restaurant or hospitality business.
- Practical experience using POS systems, reconciling sales and managing inventory.
- Strong leadership, communication and problem-solving skills.
- A high level of integrity, accountability and attention to detail.
- Ability to work calmly during busy service periods.
- Understanding of food hygiene and safe storage practices.
- Ability to use spreadsheets and prepare clear reports.
- Availability to work scheduled shifts, including weekends and public holidays.
- Coffee and matcha service knowledge is an advantage.
- Preferably a female candidate.
- The candidate is open to working in December
- Performance Expectations:
- Success in this role will be measured by accurate reporting, consistent product quality, stock and cash accountability, staff reliability, customer satisfaction and progress towards sales targets.
- Remuneration: NGN
- 300,000-350,000 Monthly
- Company Benefits
- Pension contribution
- Medical aid / Health insurance
- Maternity /Paternity leave
- Training & development support
- Health insurance
- Office transport
- Office snacks
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