Customer Experience & Support Officer
AI job insight
ATRaS Mobility Ecosystem, launched by P-GAT Industries, is hiring a Customer Experience & Support Officer to provide customer support, resolve service issues, document complaints, coordinate escalations, and maintain a positive customer experience across its operations. The role is based in Numan, Yola, and Mubi in Adamawa State, Nigeria, and requires a minimum of five years of relevant experience and a Diploma/ND or equivalent qualification.
- Full-time role based in Numan, Yola, and Mubi, Adamawa State
- Minimum 5 years of customer service or support experience required
- Diploma/ND or equivalent in a related field required
Similar jobs
More roles you may want to review before you leave.AI summary
ATRaS Mobility Ecosystem, launched by P-GAT Industries, is hiring a Customer Experience & Support Officer to provide customer support, resolve service issues, document complaints, coordinate escalations, and maintain a positive customer experience across its operations. The role is based in Numan, Yola, and Mubi in Adamawa State, Nigeria, and requires a minimum of five years of relevant experience and a Diploma/ND or equivalent qualification.
- Full-time role based in Numan, Yola, and Mubi, Adamawa State
- Minimum 5 years of customer service or support experience required
- Diploma/ND or equivalent in a related field required
- Competitive remuneration and benefits disclosed to shortlisted candidates
- Apply by email to [email protected] with specified subject line
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Working hours, reporting lines, compensation, benefits, probation, leave, and other employment conditions will be communicated to shortlisted candidates during the selection and offer process. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AdamawaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Experience & Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to ATRaS Mobility Ecosystem ATRaS Mobility Ecosystem and the role in Adamawa.
- Add concrete examples related to retail, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Experience & Support Officer role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Adamawa under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research ATRaS Mobility Ecosystem ATRaS Mobility Ecosystem before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer
Experience
& Support Officer Job at ATRaS Mobility Ecosystem | Jobgurus
Toggle navigation
Jobs
Job Seekers
Aptitude Test
Scholarships
Register
Sign in
Employer? Post a Job
CLICK HERE TO JOIN OUR WHATSAPP CHANNEL
Customer
& Support Officer Job at ATRaS Mobility Ecosystem
ATRaS Mobility Ecosystem, Launched by P-GAT Industries is a landmark N300 billion transport modernization and green initiative to revolutionize regional logistics and transportation across Northeast Nigeria. Officially unveiled in mid-2026, the comprehensive platform drastically cuts commuting costs while modernizing the local economy.
We are recruiting to fill the position below:
Job Position: Customer
& Support Officer
Job Locations
: Numan, Yola, Mubi, Adamawa
Role Summary
Provide customer support, resolve service issues, document complaints, coordinate escalations, and help maintain a reliable and positive customer
across ATRAS operations.
Minimum
in customer service, support, service operations, or a related role.
Excellent communication, listening, problem-solving, and conflict-resolution skills.
Comfortable working with digital customer records and reporting systems.
Other
Requirements
- Diploma/ND or equivalent in Customer Service, Business Administration, Communications, Management, or a related field.
- Minimum of 5 years of relevant
- All applicants must be at least 18 years of age.
- All applicants must be ready and available to work in Adamawa State, Nigeria.
- All positions are full-time employment positions. Part-time or contract engagement may be considered on a case-by-case basis, subject to operational
- and management approval.
- Applicants must provide accurate information and verifiable academic, professional, and employment records. Misrepresentation may lead to disqualification or termination of engagement.
- Applicants should demonstrate integrity, professionalism, reliability, teamwork, willingness to learn, and commitment to service delivery.
- Unless a role-specific requirement states otherwise, the minimum educational qualification for non-state-level positions is a Diploma/ND or equivalent relevant qualification.
- Applicants must possess the applicable current credentials (professional licences, registrations, or certifications) required to lawfully perform the role.
- Employment Terms
- This postion is intended as full-time employment
- Part-time or contract-based engagement may be considered on a case-by-case basis where the role, operational need, and candidate profile justify such an arrangement.
- Successful candidates may be required to work across assigned operational locations within Adamawa State and to participate in field activities where applicable.
- Working hours, reporting lines, compensation, benefits, probation, leave, and other employment conditions will be communicated to shortlisted candidates during the selection and offer process.
- Remuneration &
Benefits
We offer competitive remuneration commensurate with the
Responsibilities
of the position, the candidate's qualifications, relevant experience, and applicable employment terms.
Details of salary, benefits, and other applicable terms will be disclosed to shortlisted candidates during the selection and offer process.
Employment Type: Full-time (part-time or contract-based engagement may be considered on a case-by-case basis, depending on the role and operational requirements).
Method of Application
- Interested and qualified candidates should send their Applications to:
- [email protected]
- using "ATRAS
- Recruitment
- - [Position] - [
Preferred Qualifications
- Location] " as the subject of the email.
- Click here to Apply
- Similar Jobs
- Customer Care Representative Job at R.A Think Design
- Customer Service Representative Job at ResumeSurge Consulting
- Call Center Officer Job at Blue Wave New Energy Technology Nigeria Company Limited
- Subscription & Customer Success Executive Job at Velvot Nigeria Limited
- Service Centre Supervisor Job at SIMS Nigeria Limited
- Customer Support Quality Assessment Officer Job at Moniepoint
- Client Expererience Executive Job at Pixels Digital Limited
- Customer Service Representative Job at Cobbler Care Limited
- Customer Support Officer Job at HRM Office
- Job Openings at Corona Schools Trust Council
- Hottest Jobs
- Job Openings at Logisoft Solutions
- 2027 Schneider Electric Graduate Programme
- Job Openings at WTS Energy
- Job Openings at Etihad Airways
- Job Openings at Artee Group
- Job Openings at Paga Limited
- Job Openings at Agrinova Limited
- Cashier Job at the Choice Sanitary Wares Limited
- Job Openings at M-P Infrastructure Limited
- Job Openings at Agary Pharmaceutical Limited
- Job Seekers
- Search for Jobs
- Featured Jobs
- Jobs by Specialization
- Jobs by Industry
- Jobs by Location
- Companies Currently Hiring
- Upload CV
- Free Aptitude Test Practice
- Scholarships and Financial Aid
- Testimonies
- Employers
- Post A Job
- Search Resumes/Profiles
- Create Employer Account
- Advertise
- Pricing
- Tools & Resources
- Contact us
- Our Blog
- Job XML/RSS Feeds
- Free Aptitude Test Practice
- Bank Details
- FAQ & Support
- Connect with us
- Customer Care
- 09134259221
- (9am - 5pm) weekdays
- info [at] jobgurus.com.ng
- Privacy Policy
- Terms & Conditions
- Sitemap
- About us
- Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.