Head of Operations
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Lead all restaurant operations across two Lagos branches and one Abuja branch in this P&L-owning, multi-site leadership role. You will set operational strategy, drive outlet performance, enforce brand and food-safety standards, and translate the CEO's growth agenda into daily execution alongside finance, digital systems, and HR teams.
- Multi-site leadership role covering Lagos (Lekki Phase 1) and Abuja branches
- Full P&L ownership with revenue, COGS, and margin accountability
- Digital operations integration including POS, KDS, and admin dashboard oversight
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Lead all restaurant operations across two Lagos branches and one Abuja branch in this P&L-owning, multi-site leadership role. You will set operational strategy, drive outlet performance, enforce brand and food-safety standards, and translate the CEO's growth agenda into daily execution alongside finance, digital systems, and HR teams.
- Multi-site leadership role covering Lagos (Lekki Phase 1) and Abuja branches
- Full P&L ownership with revenue, COGS, and margin accountability
- Digital operations integration including POS, KDS, and admin dashboard oversight
- Strategic role reporting into CEO growth agenda with cross-functional leadership
- 2 openings available for this senior operations position
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Salary: N700,000 - N900,000 before tax per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, finance, Operations ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head of Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Chrivon Tech Solutions and the role in Lagos.
- Add concrete examples related to hospitality, finance, Operations Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head of Operations role in hospitality, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Chrivon Tech Solutions before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
You will lead all restaurant operations across the group’s 2 Lagos branches (Lekki Phase 1) and 1 Abuja branch. This is a P&L-owning, multi-site leadership role.
You will set operational strategy, drive outlet performance, enforce brand and food-safety standards, and translate the CEO’s growth agenda into daily execution.
You will work alongside the Chartered Accountant on financial performance, the Digital Operational Supervisor on digital systems (Admin Dashboard, KDS, POS, dispatch), and the HR Officer on staffing and performance management.
What You’ll Do
New outlet readiness: Lead operational setup for new locations, including staffing, SOPs, systems, and launch readiness.
Continuous improvement: Identify process gaps and lead operational improvement initiatives across the group.
People leadership: Partner with HR on staffing, performance management, training, and resource allocation.
P&L accountability: Own outlet-level and group operational P&L; drive revenue, control COGS and labour cost, and improve margins.
Digital operations integration: Ensure branch teams fully adopt the Admin Dashboard, KDS, POS, and dispatch systems; work with the DOS to resolve systemic gaps.
Supply chain and inventory: Oversee procurement, inventory control, and logistics to ensure supply-chain efficiency across locations.
Multi-site operational leadership: Provide strategic oversight for all restaurant operations across Lagos and Abuja.
Standardisation: Ensure consistent food quality, service standards, cleanliness, and brand execution across all outlets.
Compliance and safety: Enforce food safety, HSE, GMP, and regulatory compliance across all branches.
Performance management: Set KPIs for branch managers and teams; track operational KPIs and drive accountability.
Customer experience: Drive service quality and resolve escalated operational and customer-experience issues.
What We Need
Essential:
Supply chain: Demonstrated success in inventory, procurement, and logistics management.
Financial acumen: Strong understanding of P&L, COGS, labour cost, and operational budgeting.
Leadership: Strong people management, analytical, and problem-solving skills.
Tech fluency: Comfortable with digital operations systems, dashboards, and data-driven performance tracking.
Multi-branch track record: Proven ability to manage multiple branches or outlets with full P&L accountability.
Education: Bachelor’s Degree in Business Administration, Operations Management, Hospitality Management, Industrial Engineering, or a related field. Master’s degree is an added advantage.
Experience: 7+ years in operations leadership, preferably in QSR, restaurant, FMCG, or hospitality.
Compliance: Background in service standards (QoS), GMP, HSE, and food safety.
Preferred / Added Advantage:
Prior experience managing cross-city operations (Lagos + Abuja).
Lean/Six Sigma or continuous-improvement training.
Experience in Nigerian QSR chains or multi-unit restaurant groups.
Exposure to digital-first, cashless operations.
Experience launching new outlets or scaling operations.
Benefits
Salary: N700,000 - N900,000 before tax per month
Accommodation provided + HMO + Performance Bonus + Staff meal once a day.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note
: Only shortlisted candidates will be contacted.
Application Deadline:
28th October, 2026.
View all Jobs in Nigeria
Lagos State and 1 other location
Lagos State
,
Abuja
Head of Operations job vacancies in Nigeria