Home Appliances (HA) Supervisor
AI job insight
SIMS Nigeria Limited is recruiting a Home Appliances (HA) Supervisor to oversee technicians installing, maintaining, diagnosing and repairing household appliances. The role covers job allocation, safety compliance, service reporting, spare-parts control, customer complaint resolution and technician coaching.
- Supervises installation, maintenance, diagnosis and repair of home appliances.
- Assigns work to technicians and monitors productivity, repeat repairs and service turnaround.
- Enforces electrical, refrigerant-handling, workplace and manufacturer safety standards.
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AI summary
SIMS Nigeria Limited is recruiting a Home Appliances (HA) Supervisor to oversee technicians installing, maintaining, diagnosing and repairing household appliances. The role covers job allocation, safety compliance, service reporting, spare-parts control, customer complaint resolution and technician coaching.
- Supervises installation, maintenance, diagnosis and repair of home appliances.
- Assigns work to technicians and monitors productivity, repeat repairs and service turnaround.
- Enforces electrical, refrigerant-handling, workplace and manufacturer safety standards.
- Manages spare parts, tools, service records and technical documentation.
- Provides on-the-job coaching and resolves escalated customer complaints.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, Technical supervisorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NigeriaThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Home Appliances (HA) Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SIMS Nigeria Limited and the role in Nigeria.
- Add concrete examples related to call_center, entregador, Technical supervisor, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Home Appliances (HA) Supervisor role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nigeria under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SIMS Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The HA (Home Appliances) Supervisor is responsible for supervising the installation, maintenance, diagnosis, and repair of home appliances, including air conditioners, refrigerators, washing machines, and other household appliances.
The role ensures that technicians deliver quality technical services, comply with manufacturer specifications and safety standards, and resolve customer issues within approved turnaround times.
Key Responsibilities
- Team Management: Assign jobs to HA technicians, monitor daily activities, provide technical guidance, and ensure efficient utilisation of personnel and resources.
- Performance Reporting: Prepare periodic reports on repair activities, installation jobs, technician productivity, repeat repairs, outstanding service requests, and spare parts consumption.
- Safety and Compliance: Ensure technicians follow electrical safety procedures, refrigerant-handling requirements where applicable, and other relevant workplace and manufacturer safety standards.
- Spare Parts and Tools Management: Monitor the usage and availability of spare parts, tools, and technical equipment, ensuring proper handling, accurate records, and minimal wastage.
- Operational Coordination: Liaise with the Service Centre Supervisor, Service Manager, Spare Parts team, and Customer Service team to resolve operational challenges and ensure effective service delivery.
- Technical Documentation: Ensure accurate documentation of service requests, fault diagnoses, parts replaced, repairs performed, installation activities, and job completion status.
- Technical Troubleshooting: Assist technicians in diagnosing complex faults, identifying root causes, and implementing appropriate corrective measures to minimise repeat repairs.
- Customer Complaint Resolution: Investigate escalated technical complaints, provide appropriate solutions, and work with the Customer Service team to improve customer satisfaction.
- Training and Development: Identify technical skill gaps and provide on-the-job coaching to improve technicians' competence, productivity, and knowledge of new appliance models.
- Technical Supervision: Oversee the diagnosis, installation, maintenance, and repair of home appliances, ensuring compliance with manufacturer specifications and approved technical procedures.
- Service Turnaround Time: Monitor outstanding jobs and ensure repairs, installations, and maintenance requests are completed within approved service timelines.
- Repair Quality Control: Inspect completed repairs and installations to confirm functionality, safety, and adherence to required quality standards before handover to customers.
- Key Requirements
- Knowledge of installation standards, preventive maintenance, and relevant safety procedures.
- Minimum of 3 years' experience in home appliance servicing, installation, maintenance, or technical repairs, preferably with supervisory experience.
- Proficiency in basic computer applications and service documentation systems.
- Understanding of electrical systems, refrigeration principles, appliance components, and technical troubleshooting procedures.
- Good leadership, communication, organisational, and problem-solving skills.
- Practical knowledge of diagnosing and repairing air conditioners, refrigerators, washing machines, and other home appliances.
- Ability to work under pressure and respond effectively to technical challenges.
- Ability to supervise technicians, allocate jobs, manage service schedules, and monitor repair quality.
- HND or Bachelor's Degree in Electrical / Electronic Engineering, Mechanical Engineering, or a related technical discipline.
- How to Apply
- Interested and qualified candidates should send their CV to:
- [email protected]
- using the Job Title and Location as the subject of the email.
- Application Deadline:
- 16th November, 2026.
- View all Jobs in Nigeria
- Lagos State and 1 other location
- Lagos State
- ,
- Ikeja