Operations Manager
AI job insight
Elvaridah is recruiting an experienced Operations Manager to oversee day-to-day spa and salon operations in Lekki, Lagos. The role covers staff coordination, scheduling, service quality, customer experience, inventory, and operational issue resolution.
- Full-time role working Monday to Saturday, 9:00 AM to 7:30 PM.
- Oversees daily spa and salon service delivery and operational standards.
- Coordinates front desk staff, therapists, beauticians, stylists, and other team members.
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Elvaridah is recruiting an experienced Operations Manager to oversee day-to-day spa and salon operations in Lekki, Lagos. The role covers staff coordination, scheduling, service quality, customer experience, inventory, and operational issue resolution.
- Full-time role working Monday to Saturday, 9:00 AM to 7:30 PM.
- Oversees daily spa and salon service delivery and operational standards.
- Coordinates front desk staff, therapists, beauticians, stylists, and other team members.
- Manages schedules, customer complaints, inventory records, and stock checks.
- Supports service quality, team performance, and operational and revenue goals.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Elvaridah and the role in Lekki.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Elvaridah before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Operations Manager Job at Elvaridah | Jobgurus
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Operations Manager Job at Elvaridah
At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.
We are recruiting to fill the position below:
Job Position: Operations Manager
Job Location:
Lekki, Lagos
Employment Type: Full-time
Working Days: Monday – Saturday
Working Hours: 9:00 AM – 7:30 PM
Job Summary
We are seeking an experienced and highly organized Operations Manager to oversee the day-to-day operations of a busy spa and salon.
The successful candidate will be responsible for ensuring smooth service delivery, coordinating staff, maintaining operational standards, managing inventory, monitoring customer experience, and supporting the business in achieving its operational and revenue goals.
The ideal candidate should be proactive, organized, commercially aware, and capable of managing a customer-facing team while maintaining high standards of service and professionalism.
Key Responsibilities
- Oversee the daily operations of the spa and salon to ensure smooth and efficient service delivery.
- Ensure the facility is clean, organized, properly equipped, and ready for business each day.
- Identify and resolve operational issues promptly.
- Supervise and coordinate front desk staff, therapists, beauticians, stylists, and other operational team members.
- Prepare and manage staff schedules and shifts to ensure adequate coverage.
- Provide guidance and support to staff and address performance or conduct issues when necessary.
- Promote teamwork, professionalism, and a positive working environment.
- Monitor service quality and address customer complaints or concerns promptly.
- Ensure customer service standards are consistently maintained across the business.
- Maintain accurate inventory records and conduct regular stock checks.
- Monitor the proper use and storage of products and equipment and report stock shortages, wastage, damages, or discrepancies to management.
- Monitor daily sales and service performance.
- Support the implementation of promotions, packages, memberships, and other revenue-generating initiatives.
- Prepare basic daily and weekly operational reports for management.
- Ensure the spa and salon maintain appropriate hygiene, safety, and professional standards.
- Coordinate routine maintenance and promptly report equipment or facility issues.
Requirements
Minimum of 3 years of experience in operations management, preferably within a spa, salon, beauty, wellness, hospitality, or customer-facing business.
Minimum of HND or Bachelor's degree in Business Administration, Management, Hospitality, or a related field.
Proven experience managing teams and overseeing daily business operations.
Good understanding of customer service and service delivery standards.
Ability to manage multiple responsibilities in a fast-paced environment.
Strong attention to detail and ability to maintain accurate records.
Good knowledge of inventory and basic financial/operational reporting.
Proficiency in Microsoft Office/Google Workspace and basic business management tools.
Salary: N250,000 – N300,000 monthly.
Method of Application
- Interested and qualified candidates should send their CV to:
- [email protected]
- using Job Position as subject of the mail.
- Click here to Apply
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