Operations Manager
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A rapidly expanding fintech and financial services firm is hiring an Operations Manager in Lagos to lead lending and asset-financing strategy, portfolio growth, and credit partnerships, with a strong focus on the FMCG sector and emerging markets across Nigeria. The role involves developing lending products, building relationships with banks and FMCG partners, and working closely with Risk, Credit, and Compliance teams. Candidates with experience in asset financing, consumer/SME/commercial lending, and knowledge of the Nigerian market, especially Northern Nigeria, are preferred.
- Lead lending and asset-financing strategy for a growing African fintech
- Focus on FMCG sector and emerging markets across Nigeria
- Requires extensive lending or fintech experience and Nigerian market knowledge
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A rapidly expanding fintech and financial services firm is hiring an Operations Manager in Lagos to lead lending and asset-financing strategy, portfolio growth, and credit partnerships, with a strong focus on the FMCG sector and emerging markets across Nigeria. The role involves developing lending products, building relationships with banks and FMCG partners, and working closely with Risk, Credit, and Compliance teams. Candidates with experience in asset financing, consumer/SME/commercial lending, and knowledge of the Nigerian market, especially Northern Nigeria, are preferred.
- Lead lending and asset-financing strategy for a growing African fintech
- Focus on FMCG sector and emerging markets across Nigeria
- Requires extensive lending or fintech experience and Nigerian market knowledge
- Experience in Northern Nigeria and FMCG distribution ecosystems highly valued
- Role based in Lagos with strategic partnership and policy responsibilities
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to eRecruiter Nigeria Zoho Recruit (client: fintech and financial services organiz… and the role in Lagos.
- Add concrete examples related to retail, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from eRecruiter Nigeria Zoho Recruit; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- eRecruiter Nigeria Zoho Recruit
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in retail, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research eRecruiter Nigeria Zoho Recruit (client: fintech and financial services organiz… before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Our client is a rapidly expanding fintech and financial services organization delivering complex lending, financial inclusion, and institutional partnership programs across Africa. As the company scales, they are increasingly engaged in high-impact initiatives involving governments, banks, telecommunications providers, development partners, and large beneficiary populations. They are looking to hire an Operations Manager to lead the development, execution, and growth of the lending and asset-financing portfolio, with a strong focus on the FMCG sector and emerging markets across Nigeria. The Operations Manager will be responsible for developing and managing lending strategy, portfolio growth, credit partnerships, and lending operations. The ideal candidate will have extensive experience in asset financing, consumer lending, SME lending, commercial lending, or fintech lending, with a strong understanding of the Nigerian market. Experience in Northern Nigeria and familiarity with FMCG businesses, distributors, wholesalers, retailers, and other commercial ecosystems will be highly valued. Key Responsibilities • Develop and execute overall lending and asset-financing strategy. • Develop lending products and financing structures for FMCG businesses, distributors, retailers, SMEs, and other target customers. • Establish and maintain relationships with banks, financial institutions, employers, FMCG companies, distributors, and strategic financing partners. • Develop credit and lending policies in collaboration with Risk, Credit, and Compliance teams. • Establish appropriate lending criteria, pricing, repayment structures, and portfolio limits. • Oversee the end-to-end lending process, from customer acquisition and application through approval, disbursement, repayment, and collections. • Monitor portfolio performance, delinquency, defaults, recoveries, and overall portfolio quality. • Work closely with the Risk and Credit teams to strengthen underwriting and credit assessment processes. • Identify opportunities for asset-backed financing and structured lending. • Develop strategies to expand lending operations into underserved and emerging markets. • Lead lending initiatives and partnerships across Northern Nigeria and other strategic markets. • Analyze market trends, customer demand, competitor lending products, and portfolio performance. • Develop and monitor lending KPIs, including loan growth, approval rates, disbursement, portfolio-at-risk, default rates, and recovery rates. • Ensure lending activities comply with applicable regulatory, risk, and internal governance requirements. • Lead, mentor, and develop the lending team. • Present lending performance, portfolio risks, and growth strategies to senior management. Qualifications • Bachelor’s degree in Finance, Banking, Business Administration, Economics, or a related field. A Master’s degree or relevant professional qualification is an advantage. • Minimum of 7 years of experience in lending, banking, financial services, fintech, asset financing, consumer finance, SME lending, or commercial lending. • Proven experience managing or leading a lending portfolio. • Strong knowledge of credit undePFrwriting, loan structuring, portfolio management, collections, and credit risk. • Experience developing and implementing lending products and financing programs. • Experience in the Nigerian lending or financial-services market is required. • Experience working in Northern Nigeria is highly desirable. • Experience with FMCG financing, distributor financing, SME financing, asset financing, or supply-chain financing is an advantage. • Strong understanding of Nigerian consumer and commercial lending dynamics. • Demonstrated ability to build relationships with banks, financial institutions, corporations, distributors, and strategic partners. • Strong financial analysis, risk assessment, negotiation, and decision-making skills. • Strong leadership and team-management capabilities. • Experience working within a fintech or technology-driven lending environment is an advantage. Key Performance Indicators • Growth of the lending portfolio • Loan disbursement and revenue growth • Portfolio quality and repayment performance • Reduction of delinquency and default rates • Customer acquisition and retention • Lending partnership development • Expansion into strategic markets • Overall profitability and sustainability of the lending portfolio